I couldn't be happier with the service I received. Nate was extremely kind, honest, and knowledgeable regarding my vehicle and the service needed. I truly appreciate the shuttle service that took me to work and picked me back up when my vehicle was finished (shout out to Keith!).
Not only were the employees great, I couldn't find a better price for the repairs done. It's not often you leave a dealership/mechanic feeling good about what was done.
Small or large repairs... Harper Motors is the place to go. If you can, see Nate... he's fantastic to work with.
Thank you, Harpers. My vehicle and wallet both appreciate you.
It was by far one of the best experiences I have ever had. Everyone was very polite and helpful. They did their best to get me what I wanted for a price I could live with. Great Salesmen - great everyone. It was a pleasure and the next I am in the market for a new car I will be going back to Harper Motors for sure.
We came and dropped both cars for an oil change, Simon helped us out... processed our coupons, informed us of the 60k service interval coming up, explained the work done ,cost and product to be used, I would say Simon was an enthusiastic , engaged employee who seem to really enjoy the workplace. We always enjoy coming in and buy our cars , I actually did trade in my van later that day for a mustang 2.3 ecobeast! The whole crew was flawless..
I came in for new brakes because the mechanic (a few days earlier) measured the thickness at 3mm. When they were measured again it turned out to be 6mm so I did not need new brakes. I am grateful that someone checked and unnecessary work was not done.
The complementary shuttle to and from my cars maitinence appointment was great. I was able to do my errands while my car was serviced and didn’t need to arrange a ride to do so. All in all I felt well taken care of.
Was contacted by a former co-worker regarding a vehicle for sale, came down the next day and the 04 325ci coupe Taylor had ready for me blew me away. I have never seen a car this age in this good of condition at this price, and could not resist. I did lots of hunting before deciding on this car, and am glad I waited. Paperwork was a breeze and I am thrilled with my new 3 series. Thanks Taylor and BMW of Humboldt Bay!
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