Used Ford Escape for Sale in Posen, IL

We had been searching for a Ford Edge for approximately 5 months! We had been to over 6 dealers from near and far (farthest was 45miles). I had filled putt one of those forms on Auto Trader "Find it if this car is still available". That day I remembered filling out 2 at the same time. I received a call back from Bill Kay with in 5 minutes. Frustrated, I answered anyways. I was up front and honest and said "listen, I've met with many car salesmen. I know what I want, and I'm just looking for the right price and the right trade in amoun, because I'm upside down." Little Joe was very convincing over the phone, and at first I was very skeptical but he was so personal, so honest and willing to help I HAD to stop in and see if this guy could actually help us out. With in an hour in a half, deal was made. Price was right, it was exactly what I wanted and my trade in was everything I had hoped for. He even was able to get me from 17% to 4.0%. I couldn't have been happier! Not even a month later, we returned and purchased another new vechile! Same situation, best price great trade in value and monthly payments on the dot at 0%. I'm a customer for life! No doubt about it! I'm so glad I went to Bill Kay!

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

I was looking for an Altima, everyone was very nice and helpful, no pressure, I just wound up finding the one I wanted from a private seller

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

BRENDA WATTS -SALES MANAGER!!!! Go see her TODAY! This woman was a God Send!! She told me she could make it happen and she did, Single mom, 2 Kids, Bankruptcy 2 yrs ago, 1 repossession 3 yrs ago. Today I am driving!!!! Thank you Ms Watts!! I was doubtful but more than elated now. You have made my 2016 GREAT!! I hope you continue to bless more families the way you have been such a blessing to mine!

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

Every time that I have to go back for service they do it quickly and with professionalism.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Special Thank you to Maria! She s q u e e z e d me and my 2003 Ford Focus SE in to your schedule on May 9th when I had my car towed to your facility (my Very first time there). My car is 13 years old but, it has never stopped on me in traffic and it had been doing so almost daily since a tune up my car received about a month ago at another company. When I would try to start it, it would resist, with shaking and rumbling and then shut-off. On May 9th when I attempted to go to work, when I tried to start the car, the engine light came on (that's never happened). I called for towing through AARP and when I arrived to your facility, Maria took care of Everything on my behalf. Making a long and disappointing story short, Metro Ford came to my rescue. I told Maria, I will be coming back to Metro from now on.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

This is the 3rd vehicle I have bought from this dealership and the third vehicle I bought from the salesman Joshua Miller. 1. Josh is a very friendly guy and will always try to get you a good deal on what ever you are trying to buy; as he did for the 3 cars he sold me. 2. the dealership usually always has deals going on and are always willing to make time to help you with a sale and find a affordable car. 3. Dennis Reilly is the finance guy that help me out on my third vehicle (2018 Malibu) he was very helpful and was able to get me a even better deal I originally had before I went in to sign papers. All together it is a good dealership and good people and I would say I had a great overall experience. will purchase my next car from this place.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Having lived in the area for many years, up until this past week, we have not had the pleasure of purchasing from this dealer. We stopped by on a Saturday and were immediately greeted by the GM, Tony, who then introduced us to our sales person, Vince. We had some specific requirements for a used vehicle, including price, features and mileage. We were provided a couple of potential used Mercedes and decided to drive a 2015 C300 4Matic. The car drove like new, with most of the options that we wanted in our next car. Usually, at this point, this is where the fun starts. You know the drill. Negotiating back and forth, discussing trade in values etc. This was no different at Napleton. However, the big difference is it was obvious they wanted to sell a car and, of course, we wanted to buy one. After finally agreeing to an acceptable price of the vehicle, along with a reasonable trade in value, we were ready to complete the transaction, and pickup the car later in the week. To our pleasant surprise, they allowed us to take a loaner home, we left the trade in, and made arrangements to pickup the car later in the week. All in all, a smooth, easy transaction. The way buying a luxury automobile should be. While I am leaving this as a 5 star review, if 1/2 stars would be available, I probably would have given Napleton 4 1/2 stars. Why? One thing and one thing only. During the negotiations, the salesman will discuss with the GM pricing etc. He then returns with an "itemized" cost breakdown of the purchase price. This of course includes the obligatory "dealer documentation fees", which I have come to accept. However, there is a very vague line item on this cost sheet called "accessories". When I think of accessories, I think of additional after market add-ons. In this case, the only thing being accessorized is the dealership's profit. The $900 "accessory" charge could not be really explained, except to say that is is for something related to dealer overhead. While this ultimately was excluded from our pricing, my concern is that someone who is less informed or someone who is a neophyte at purchasing a vehicle from a dealer, would think that this is a required, legitimate fee. Napleton Executive Management: The above "accessories" fee diminishes the customer experience, proves that even with a luxury brand, your clientele is still subject to old school dealership tricks. And, generally disrupts an otherwise perfect customer experience. With all of that said, let me be clear. Napleton is a class organization, with quality people, fair prices and willingness to do what it takes to put you in the car of your choice. I highly recommend them. They will be my first point of contact whenever I am in the market for a car again and I will make sure that my friends and relatives also know that they should visit Napleton in Schererville for their new and used car needs. Hats of to Vince, Tony and Tracy for a job well done!

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

Came in for an oil change. Nice and easy no long wait. Friendly staff and clean environment. First time coming to this dealership and will be back again

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

The dealership service crew is awesome, the mechanics get you in and out, never a problem. Thanks,

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I was there with my family and we were treated well! I have to autistic 5yr old twin girls and we didn't feel anxious or awkward while we were there. The kids play area was nice although my kids weren't very interested. The manager Fred was very nice and helpful. They worked out a great deal for our new family vehicle. I recommend this dealership to anyone, but especially to families who have special needs kids. With the worries of feeling out of place it's nice to go to a place and not get the awkward stares.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

I Used cars.com to compare dealers within 100 mile radius from me. I did my comparison and research and decided to check out a 2012 Ford Explorer at Millenium. I set up an appointment for the next day. Brito was my sales rep and I think he did an awesome job! Financing a car is a long process but he had us in and out with our 2012 Ford Explorer in no time! He also told us that if we have any problems with the car he would take care of us at no charge. Furthermore, he went above and beyond to help us sell our old van because it had high mileage and was too old for a trade in! I would definitely recommend this dealership to family and friends! Thanks Brito you deserve a good commission!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase the car for well under the Blue book price, with all of the options I could dream of, and at payments I'm able to afford. Mr. Zegar even recommended an option for the car that I never considered. I jumped on it, and am thankful that I did. He didn't pressure me into anything, but he was there to help me through every single step, from test driving, all the way through financing. He was very kind and answered all of my questions. Very easygoing, and customer friendly. This was the best experience with a dealer I've ever had (this was the 5th car I bought from a dealer, so I have other experiences to compare to). Mr. Zegar is the sales rep of this business, and he is always around. He takes pride in the product and the service he provides, and you can tell that this business is his "baby." Highly recommend Trustworthy! You won't be disappointed. and I will recommend Al Piemonte ford and Mr. Zegar to everyone I know, and Thank you Mr. Jim Zegar for all the help and your professionalism. Kamran A Shahzad

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Upon arrival at this dealership, my family and I were greeted with kindness by everyone we walked pass. My salesperson was Andre Collier. He asked what was I looking for, car/suv and how much I wanted to spend for a vehicle. I gave him the amount and I was truly amazed when he told me he could sale me an 2008 Nissan Altima!!! I purchased the car in cash and picked it up Monday afternoon. The car was sparkling like brand new?? It was cleaned up very nicely. I was so happy. I drove off and a mgr(Michael) called 30minutes later and asked how was the car driving? and if I had questions or concerns,don't hesitate to call. I was relieved to hear that. Later, that day I experienced trouble with my back windows going up. I called Andre back and was told to bring it in the next day. I took it in for service (free) and the switch was replaced. This car is BEAUTIFUL and most of all Reliable. I would refer this dealership to all, 3ppl referred me. I'm glad I stopped at Alpiemonte Ford in Melrose Park first. EVERYONE WAS GREAT!! Sales, mgmt, finance, cashiers, repairs dept. Thanks for a wonderful car buying experience

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

If you???re looking for a new Honda start at with Josh Tornabeni (jtonabeni@hondaofjoliet.motosnap.com) at Honda of Joliet. Josh was by far the most informative, straightforward, and most importantly HONEST automobile sales associate I have ever dealt with. Here???s my story if you???re interested: Recently my wife and I decided we needed an automobile that had more room for our growing family and decided to purchase a crossover. After conducting some research, we found that the Honda CR-V was by far head and shoulders above the other autos in its category. Then began the hard part, the shopping. I called and/or emailed four of the nearby Honda dealerships, including Joliet, and received fairly similar quotes on the new CR-V. The Joliet dealer was the lowest, but that???s not even the BEST part of the review. Anyway, I visited three dealerships before going to Joliet to see what kind of an offer I could get on my trade-in, as well as to try and haggle with the sales people to get the best deal I could. What I got at my first dealership was an associate trying to sell me an upgraded model I had repeatedly said I was not interested in. The next dealership gave me offer on a ???special??? Leadership Program which was incorrectly (dishonestly?) explained to me as long term purchase plan, but as Josh informed me was merely as lease program with a balloon payment. The last dealership I visited prior to heading to Joliet was incredibly unimpressive. I even felt uncomfortable giving them my keys for the trade in appraisal???.WHICH I NEVER EVEN RECEIVED ADFTER 75 MINUTES OF WAITING!!! Now the BEST part! Josh Tornabeni (jtonabeni@hondaofjoliet.motosnap.com) I sat down with Josh and explained where I had been and my prior offers and experiences. At this point, I thought the ???Leadership Program??? was my best bet and Josh thoroughly explained it to me, even bringing his manager over to verify his explanation. Informing him that I was not interested in a lease, Josh worked with me by giving me an offer for my trade in which was MUCH more generous than the previous three dealers and an offer on the new CR-V which was much lower than the other dealer as well. Overall, I was able to do more to get a new crossover with Josh Tornabeni in 15 minutes as I was with the other dealers in 2 days. I have no idea why I went to Joliet last!! So, if you???re in the market for a car, don???t make the same mistake I did. Start with Honda of Joliet and Josh Tornabeni (jtonabeni@hondaofjoliet.motosnap.com). The store is modern and clean, the staff is incredibly informative and honest, and the overall environment is lower pressure and relaxed. Also, Josh personifies what this dealership is all about and was friendly and overall great guy. You???ll have a great car purchasing experience!

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

Craig & Ryan at Fair Oaks definitely deserve a 5-star rating. I've been researching Ford cars for years (yes - YEARS!) and waiting for the best time to buy one. I've been e-mailing with Craig throughout this entire time, and he has been incredibly patient and knowledgeable about the cars and promotions available. He has been extremely patient with me, which is necessary given the number of e-mails/questions I've sent over the years. :) I finally purchased a 2016 Escape, and the experience was very smooth. The car I wanted was waiting for me at the dealership (had been sent from another location), all clean and ready to go. The process was painless, and in no time I was on the road with my beautiful car. The car itself is wonderful - but the experience and wonderful salesmen will bring me back for any future car purchases. My family has purchased cars and had our cars serviced with Fair Oaks for years, and we will continue to do so for years to come. Thanks for a great experience!

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this