Bill was great! He searched for a car for me and called me many times for discussions. Thanks
2017 Ford Escape Titanium Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
This was my first experience with Ed Martin Buick GMC and Jon Steele in particular. Not knowing anyone at this dealership I was reluctant to stop in (we had offered a used car for sale on line and Jon contacted me with interest in seeing it). Not stopping would have been a huge mistake. I was treated like their best customer although we had just met. Jon and the team at Ed Martin were professional. None of the silly games dealerships are sometimes known for. Not these guys. I was there maybe half an hour while they assessed our vehicle and gave us a very fair valuation on it. We'd done our homework on what its value should be and that's what we were offered at Ed Martin, so there was no reason to shop it any further. I would love to work with Jon and the guys in the future. Felt very welcome even though i was not a buyer....today. People there were genuinely friendly and the level of professionalism was evident across every single employee i met. All the paper work was completed and we were out the door again this morning with a check and completed deal...all in less than 1/2 hr. Thanks to everyone at Ed Martin Buick GMC for a terrific experience. And, thanks for finding our van a good new home! All the best, R&J Thompson
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
I had great service at Penske. I came in with a turbo underboost code on my Cruze with 39,000 miles. The tech noticed it was a little sluggish but nothing bad as well so they replaced the turbo within 24 hours of me dropping it off. I dropped the car off on a Monday afternoon and they said they'd be able to look at it on Tuesday. I got a call Tuesday afternoon that they replaced the turbo and it was ready for pick up all covered under the powertrain warranty. I was worried it would be outside of the 3 year/36,000 mile warranty but was relieved it wasn't. All in all it was great service and very fast. Have put around 500 miles on my car since and it runs great. Will definitely be returning if I have any other maintenance or service needs.
2014 Ford Escape SE Review
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
Fritz In Fishers is the best place to purchase a vehicle. All employees had a great temperament and were very patient. James and Gary Thank you!
2018 Ford Escape SE Review
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Was looking for a 2015 or 2016 Ford Edge AWD, Gene Lewis Ford had listings that fit my needs but I was reluctant to drive from Mooresville, Indiana to Lebanon, especially with all of the dealers in Greenwood, Mooresville and Plainfield. Boy am I glad I did. I started off by using their email and a phone call. Told them what I was looking for and what I was willing to pay, they were happy to help me. I ended up making the drive and met Debbie who stayed late to show me the car on Saturday, no pressure , friendly and very knowledgeable. Told her I would think about it in Sunday and get back with her on Monday. Monday morning I sent her an offer and terms and she got the job done ! When I picked up the car she had it detailed tank full and that my expectations were met. I have bought a number of new and used cars and I have to say that Gene Lewis does it right! Thanks to Debbie for meeting or needs and she has earned Gene Lewis Ford a new customer
2018 Ford Escape SEL Review
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
Excellent customer service experience! Left my car to fix the AC and change tires ! I had to take the car back for better alignment but they took care about it with no resistance at all . I’m very happy with service I got .
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Great customer service! My car was in for a recall, but they found another problem while it was there. They had it fixed within a few hours! I was able to leave my rental car there so I didn’t need to get a ride to pick up my car. Allen and another gentleman offered to help me switch my kids car seats and everything from my rental car to my car. Great customer service!
have my Ford Edge 2016 checked to this dealership(Andy Mohr Ford) for making a unusual noise. They are able to address my cars problem, although a little bit longer as what their estimated time, bottom line they fixed it good.
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I "was" going to lease from a southside dealer but thought I should see what else is out there. The Salesman and Sales Manager I dealt with put in overtime to get me to be an Andy Mohr customer. I worked them over trying on just about every new truck like a pair of shoes! Finally found what I liked, then we all worked on pricing. They found me every discount they could and got me alot of truck for a great lease term. I can't wait for the next one!
2019 Ford Escape SEL Review
I love this lease
by Jennifer from Jackson
May 12, 2019
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
I have been in a lot of service departments before, but Dan Wood and Andy Mohr Ford was so kind, considerate to my needs, and just a true pleasure to be associated with. They handled my problem with swift , kind precision and I will definitely refer everyone to the great service department of Andy Mohr Ford. Thanks again Dan Wood...
Excellent staff Alan was very kind and helpful. I went in for oil change tgey discovered issue with tie rod. Alan arranged for Rob to shuttle me to work and pick me up.. he was a WONDERFUL driver just lije chatting with an ol' friend .. thank you so very much Peggy G. Always pleasant at check out.
I had to take my 2010 Mustang GT for a airbag recall. When I called the dealership they said they had one of the parts but they needed the other to be ordered. I asked for loaner for the duration of the repairs. They said they could not furnish one for this repair. So I called Ford corporate to straighten out the details of a loaner. Ford called Plainfield and provide a rental car for the duration of the repair . Thanks Andy Mohr Ford.
Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood Review
by jo from Greenwood, IN
December 3, 2018
4.1 (14 reviews)
Chris was a very helpful salesman with great follow up. When I realized that the car I was there to see was not a good fit for me, he asked good questions about what I was looking for and made other vehicle suggestions that would match my needs. His follow through via phone and text message was thorough and helpful.
2015 Ford Escape Titanium Review
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
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