Called 9:30 on a Monday, spoke to Richard and informed him my 2016 Pilot purchased in NY had a slow leak with a screw in the tire. His response, "how quick can you get it here I'll squeeze you in". Had an oil change and tire rotation done while it was in. I was not a customer of this dealership but they acted in a very kind professional manner. I shouldn't be surprised since they are a Honda dealer and proves to me that my Honda purchases since 1976 were indeed warranted. Thank you all very much and I will definitely visit again.
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
James was very helpful from beginning to end for the service I needed on my 2013 F150. It was a warranty repair, which I???m sure doesn???t provide revenue to the dealership, but clearly providing great service leads to those revenue producing relationships. I???ve purchased new from Ford in 2006, 2010, and 2013 and plan to again in the next year or two. Thank you, James, for further concreting my expected future decisions to continue to be Ford. Have a great day!
2017 Ford Escape Titanium Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
This is the first new car that I have bought in 30 years not because I couldn't afford to buy a new vehicle but because of my horrible experience in buying my first new vehicle with all the problems with the dealership and the car which was a ( different brand ) it was a 1988 Chevrolet Z24, it was plagued with all kinds of problems from the paint to the transmission going out and later the motor dying on me in heavy traffic which almost caused me too have a serious accident and left me stranded on i-465 with no cell phone to call for help being that it was in the 80s cell phones were not as common as now. It was such a bad experience that it took 30 years for me to get over this first new car experience. Hyundai is a company that continues to get better over time and with them offering the longest warranty of all the car manufacturers says a lot when other car manufacturers continue to carry the same short-term warranties as their cost continues to rise their guarantee does not go along with it as Hyundai does. About a month ago when I started looking at all the different types of SUVs I went to all the different manufacturers to look at their comparison all except Ford not that Ford is bad, but when they make mistakes they make huge mistakes and I did not want to set myself up for another possible first car experience. Ray Skillman Hyundai in Avon was my last dealership that I went to when looking to buy a new SUV I was met by very professional and courteous salesman that listen to all my concerns and then I saw for the first time the new 2017 Tucson in blue at that point I knew that it was the design and look and color that I was looking for, versus all the others that I reviewed from different brands in dealerships. It was like seeing the girl for the first time that you know you want to take to the prom when you're in high school. The sales associates all seem to work together in trying to make things work for me and at the same time they remained professional and allowed me to go at the speed that I needed to go in making a decision that would be right for me. Mr. Garrison and others have made this a memorable and positive experience in every direction and I would recommend them and this dealership too other people as I share my positive experience with others as time goes on. Thanks to Ray Skillman Hyundai in Avon to replace a bad experience with a very good memorable experience and look forward to doing business again in the near future. Bryan
2016 Ford Escape Titanium Review
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Was looking for a 2015 or 2016 Ford Edge AWD, Gene Lewis Ford had listings that fit my needs but I was reluctant to drive from Mooresville, Indiana to Lebanon, especially with all of the dealers in Greenwood, Mooresville and Plainfield. Boy am I glad I did. I started off by using their email and a phone call. Told them what I was looking for and what I was willing to pay, they were happy to help me. I ended up making the drive and met Debbie who stayed late to show me the car on Saturday, no pressure , friendly and very knowledgeable. Told her I would think about it in Sunday and get back with her on Monday. Monday morning I sent her an offer and terms and she got the job done ! When I picked up the car she had it detailed tank full and that my expectations were met. I have bought a number of new and used cars and I have to say that Gene Lewis does it right! Thanks to Debbie for meeting or needs and she has earned Gene Lewis Ford a new customer
2018 Ford Escape SEL Review
by Drake from Phoenix AZ
May 9, 2019
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
I "was" going to lease from a southside dealer but thought I should see what else is out there. The Salesman and Sales Manager I dealt with put in overtime to get me to be an Andy Mohr customer. I worked them over trying on just about every new truck like a pair of shoes! Finally found what I liked, then we all worked on pricing. They found me every discount they could and got me alot of truck for a great lease term. I can't wait for the next one!
2019 Ford Escape SEL Review
I love this lease
by Jennifer from Jackson
May 12, 2019
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Excellent customer service experience! Left my car to fix the AC and change tires ! I had to take the car back for better alignment but they took care about it with no resistance at all . I’m very happy with service I got .
Great customer service! My car was in for a recall, but they found another problem while it was there. They had it fixed within a few hours! I was able to leave my rental car there so I didn’t need to get a ride to pick up my car. Allen and another gentleman offered to help me switch my kids car seats and everything from my rental car to my car. Great customer service!
have my Ford Edge 2016 checked to this dealership(Andy Mohr Ford) for making a unusual noise. They are able to address my cars problem, although a little bit longer as what their estimated time, bottom line they fixed it good.
I have been in a lot of service departments before, but Dan Wood and Andy Mohr Ford was so kind, considerate to my needs, and just a true pleasure to be associated with. They handled my problem with swift , kind precision and I will definitely refer everyone to the great service department of Andy Mohr Ford. Thanks again Dan Wood...
Excellent staff Alan was very kind and helpful. I went in for oil change tgey discovered issue with tie rod. Alan arranged for Rob to shuttle me to work and pick me up.. he was a WONDERFUL driver just lije chatting with an ol' friend .. thank you so very much Peggy G. Always pleasant at check out.
2018 Ford Escape SEL Review
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
Brendon Hope made car shopping virtually pain-free!
by Amy Berkley from DealerRater.com
November 5, 2018
3.8 (66 reviews)
Brendon Hope took the time to meticulously cover all aspects of a car that we purchased for our daughter's first car. Car shopping is always dreaded and painful I feel like, but Brendon and Lockhart Cadillac made it as easy and painless as possible. While the used Jeep had a few cosmetic issues, he took every possible picture of every scratch, blemish, etc and disclosed every issue that he saw. Most of these imperfections were so minor that most people wouldn't have even seen them at first glance. For a first car for a 16 year old, the minor scratches were really negligible to our decision-making. What made us ultimately purchase from this dealer was Brendon's honest and straight forward sales approach. I wish more car salespeople were like him and maybe car shopping would not be so dreaded for people! Thanks again Brendon and the rest of the Lockhart folks who kept us company on the dreary rainy day! Best of luck Brendon~
2018 Ford Escape SEL Review
Ford Escape SE 2018
by Dallas Escape customer from Dallas, TX
April 10, 2019
I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.
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