New and used 2025 Ford Expedition Active 4x2 for sale near Willow Park, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

If it?s service you need, ask for Peggy. She is hands down the best service advisor I?ve ever had. If but in what you want, Ask for Mahmoud. He?ll get you in the vehicle you want, the way you want.

Great experience buying a used truck from AutoNation Ford Arlington. I worked with Leroi Bemenu, who was super helpful, honest, and professional. The entire process was done online and went smoothly from start to finish. The truck was exactly as described. Highly recommend Leroi and this dealership!

Very satisfied with repairs and timely manner they were done. Professional service and mechanics. Will definitely use this dealership again. Highly recommend service department to anyone.

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

Great experience overall! Friendly team that was very professional and extremely helpful. We were in and out in about 2 hours. Never felt pressured. All our questions were answered and we got the right vehicle for us.

I am very happy with the detailing of my vehicle. It looks like a brand new vehicle now. The valet service was great. My truck was picked up early and delivered back to my home on time. I will definitely recommend this service to others.

Autonation in Arlington Texas,did a excellent job repairing my vehicle,my service advisor was excellent and kept me informed every step of the way during the process.

Outstanding .He was very helpful and knowledgeable.the whole process was excellent. The timeline was perfect. Check out was easy, all I ask for was done . My car wash and vacuum.

Sam Marshall and the tech took great care of me, as they always do. Dropped my truck off yesterday afternoon and picked it up this morning! Thank you Platinum Ford!

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Came in for repairs, decided to trade it in. Communication was good. Smooth transition over to sales. Blake was great to work with. Will be back

I sold my car to this dealership. They gave me the best price, but more importantly, the service was just exceptional! Samantha and Graham are the best. I?ve never experienced such honesty, integrity, and compassion at a car dealership in my life. 10 stars if I could!

Taylor was very helpful and my truck was ready right on time. I would definitely like to have her again as my service advisor!

Cameron was amazing to work with and made the whole process extremely easy. He was very knowledgeable about the vehicle. He has even checked on me a couple of times since I bought the vehicle.

Awesome team this is the second purchase from this dealership and best buying experience we have had. We plan on trading up again in three years and will continue to buy from auto nation. Thank y?all again for a wonderful job.

Already bought a couple of cars from autonation and all I say is that they?re great!