New and used 2025 Ford Expedition for sale near River Oaks, TX

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

I waited while my car had oil changed, tires rotated, fluids added, and general inspection. Only a 2 hr wait! Nice waiting room with coffee or tea, TV, comfy upholstered chairs.

Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.

Mr Bekheit was a very professional, thorough and I have to add honorable salesman, which is why after buying my husband?s F150 from him we knew he was the salesman we wanted for me to buy my next vehicle the Ford Explorer. The financial department was patient, detail oriented, and thorough, overall my experience was exceptional.

I am very happy with the detailing of my vehicle. It looks like a brand new vehicle now. The valet service was great. My truck was picked up early and delivered back to my home on time. I will definitely recommend this service to others.

One of the Best online shopping experiences was. Been looking for a truck nationwide and found it in Grand Prairie TX, they been PROFESSIONAL and quick as I expected. Thank you, Mike Rodriguez and Grand Prairie Ford.

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Joshua was very attentive and explained the process.for the repairs on my suv. He kept in touch until the end. He was awesome,great customer service.

I experienced professional and courteous treatment from greeting through sales conclusion by Devin Rudd .i should also mention the same from the financial agent. This was all after a horrible experience at Clay Cooley Ford.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

The folks in the service department are very professional and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Sam Marshall and the tech took great care of me, as they always do. Dropped my truck off yesterday afternoon and picked it up this morning! Thank you Platinum Ford!

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

I purchased an F150 right off the showroom floor, and the entire experience was fantastic. We negotiated for about two weeks, but the final outcome was definitely worth it. Thank you, Grand Prairie Ford! Eric Hernandez