Ford Expedition for Sale in Bakersfield, CA

I wanted to tell you, my whole experience from start to finish was professional and enjoyable. The Denali truck we purchased is exactly what we were looking for. My husband and I would recommend the dealership to anyone looking for an excellent used automobile. In a world where we don’t always have the best experience in a car dealership, this was great. It is without hesitation that I would buy another car from Naranjo used Auto Sales. The general public perceives a car salesman to be the kind of guy you’d better watch out for when buying a used car. Mr. Pina, you’re definitely not in that category. My Denali Truck is absolutely beautiful and it passed inspection without a single comment. I got a competitive price on a certified vehicle; and every promise was met. I am more than pleased with the high-quality product and service I received from Naranjo Used Auto Sales.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.

T. Cox does a great job with assisting me with service of both our Escapes. This last visit was for recall work on my 2014 Escape. The suv is working well.

Wed July 17, 2018, I brought my 2012 Captiva in for an oil change, tire rotation, windshield wipers change & the rear wiper check because it stopped working, air conditioner service, along with recall notice. The adviser suggested that if I didn't have an issue with the air conditioner, it's best to leave all as it came from the factory - I thanked him and said okay. He also suggested that new wipers could be done less expensive by means other than the dealer - I thanked him and told him that I had no way to reach anything to change the wipers. They didn't get done. He did tell me that the service dept was pretty backed up. So, I let it go. I drove about 2 blocks when the "service tire pressure system" light came on, so I went right back to Motor City. I also told the adviser that it seemed to be pulling to the left when braking. He took it immediately to the back. When finished, he told me that the person with tire rotation had not connected something in the tire that reads the pressure (?) he said he drove it and didn't feel any pulling at all. I let it go. I had no occasion to drive my car for several days and when I did, the battery light came on - the first time I could get an appointment, the very next week, 7/24, I took it back. Now, there is no receipt in my hand that my car went back twice after that initial repair. I could tell you of my interaction with the service scheduler and the adviser when I had to take it back again! Further, because of several mishaps, I checked the back wiper and it was still not working. The adviser told me it had to go to another department for that and everything is really backed up. I had called for the July 17 appointment to do the service on my car. I have never had to make repeat visits to get the job done - correctly. I always bring my car to the dealer for service and I do not understand why it's now necessary to prepare for multiple trips. I love my car! I depend upon my car! I always depended upon the work being done correctly, the first time. This service visit(s) was a disappointment. We have been buying our trucks from Motor City since 1991 - what happened to quality? The adviser was very courteous. I would have liked to have been told, up front, that what I wanted done would take multiple trips. I did not appreciate having to take my time to make sure the service to my car was completed.