Holt Motors has great employees. Jerome Lindquist is awesome to work with, he is very honest, nice and calm, not pushy or overbearing. He is a nice person. Jeff Lhotka in the service department is also very friendly and nice to work with. Very comfortable place to do business, whether it be for vehicle services or sales. All staff are very friendly and helpful. Highly recommend Holt Motors..
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
We were greeted right away and able to test drive right away! The 3 people (Mark, Kevin, and Brad) that helped along the process were all willing to answer my questions, very patient, and didn???t make me feel rushed or like I was just another sale for them... Over all my experience was great with them! :)
From the time I made the first phone call, to my my first visit and ultimately to the day I purchased my vehicle, I felt like I was treated as a person and not simply a customer. Jerome genuinely listened and asked questions about what was going on in my life. He allowed me to take a car for a couple hours to visit family down the road to see what I thought about it. It seemed to me that more than making a sale, he wanted to make sure my questions were answered and that I was going in the direction of what fit best with what I had going on in my life. He was not at all pushy and I appreciated that! I felt genuineness from him as well as all the staff I encountered during my time working with them.
Great place to buy a car. No pressure just straight answers from people that want to make sure you are completely satisfied with what you buy.
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