Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Nice rig and a great value
by Mike from Portland, Or
November 16, 2018
I was set on a Yukon but this had all the features I was looking for plus more towing capacity. The ecoboost engine is quite powerful and gas mileage and acceleration are better than I expected.
Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
Almost Maintenance Free
by Dave in Houston from Houston
August 26, 2018
The main engine computer had issues at 22,000 miles but was covered by Ford, the front rotors needed resurfacing early and I put a battery in it right after the battery warranty expired. I don't think they use great brake pads or batteries from the factory, but other than that the truck has 91,000 miles and 5 years on it and literally runs and drives like new. I haven't even burned out a bulb or had any interior plastic parts break, and we haul kids. This has been the most trouble free and reliable vehicle I have ever owned, including Toyota, Honda and Acura. I didn't like the plasticky dash when I bought it, but 14k cheaper than a similarly equipped Suburban, I learned to live with it.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Towing?...absolutely unstable! 4,200 mile trip.
by rs retired and on the road from florida and New Mexico
November 24, 2018
Friend rented one and agreed it felt light as if it would slide off the road.
Our dream vehicle now so disappointed. We need help.
Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
Comfortable ride and very roomy.
by Carrie from Lexington, KY
January 4, 2019
We love our new vehicle. It has all the room we need. It’s a great ride!! The 3rd row has lots of room and is not cramped like other 3rd rows. Love our new ride!!! It’s my dream ride!
Our interactions with the sales associate and dealership staff was very professional. The dealership gave us a fair price for our new vehicle purchase and for our trade in.
Most comfortable vehicle ever!
by Colonel Bud from Indianapolis
November 1, 2018
I have owned this Expedition for about 4 months, been on a couple 10 to 12 hour drives...extremely pleased with the comfort, performance and overall ride. Have owned lots of other SUVs/Trucks including newer 4Runners, F150, Sprot Trac and Trailblazer. The 2017 Expedition is my overall favorite over the last 30 plus years of military service, travelling from post to post...and all around the country.
Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.
Great family SUV!
by mgaplin from Bay Minette, AL
October 22, 2018
I have only had this car for a month, but it is the most comfortable ride I have ever owned. We are a tall family and need plenty of leg room...and the Expedition has it. It is also very quiet and has such a smooth ride. Amazing car as far as quality and room. We just got back from vacation with 2 adults and 4 children on a 7 hour drive..adequate room for people and luggage!
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by cdmccook from Edmond, OK
December 23, 2018
We love our 2017 Expedition. This is our third Expedition, having had a 2000 and a 2006. This is the most comfortable one yet. It drives very smoothly and it has plenty of room for our whole family.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The 3rd owned and best Expedition so far
by btorreypa from Nazareth
December 6, 2018
The most technologically advanced expedition, easily pairs with our cell phones to answer and make calls from your current contact lists, receives and reads text messages, etc.. great navigation, rear backup camera and heated seats are great on the cold winter days.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The wife loves her new vehicle
by JB from Tallahassee, Florida
November 25, 2018
It’s what made my wife happy, she loves the color, leather interior, power everything, audio system, navigation, it has it all, thanks Ford, once again.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
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