Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
I just bought a Jeep Cherokee from the Burley Idaho Young Automotive and it was the best experience I have had!! I went through their Salesman Chick Cameron and I highly recommend him to anyone who is looking for their new/used vehicle. He is very excellent at his job. When I would ask him questions he was very prompt to respond. He really listened to me in what kind of vehicle I was needing and wanting and helped me get into the vehicle that best suited me for my needs and price!! We picked out our Cherokee on Monday which happened to be in Utah, Tuesday Chick already had it to his lot in Burley, he drove it and doubled checked through it to make sure it was perfect for me. Then to top it off since I live 3 hours away, he had it delivered to me by noon on Wednesday at no extra cost to me. He goes above and beyond for his clients and shows them they are not just clients but friends and family. I absolutely love my Jeep Cherokee!!! One of the best SUV’s I have owned!!
I recently purchased a new vehicle from this dealership, I drove 50 miles out of my way because they had the SUV I was looking for, I did most of my research online and set up an appointment. I was greeted by the SUV sitting out front running and warmed up! The salesman took down my DL info and said go take it for a spin. I love it when they have the trust in you to let you drive it without them, I don't need to hear about all the bells and whistles until I actually like the way a vehicle drives. I returned to the dealer and met with the finance dept, not only did they finance me on the spot, I was driving my new SUV home within the hour I drove in. Prompt, courteous, treat you like family and no other dealer was even close to their price. Worth the 50 mile drive each way? MOST DEFINITELY
by Gloria and Don loving our 2017 Ford Escape! from Lena, IL
June 0, 2018
We've always been satisfied at Fairway Ford in Freeport, IL. Whether it's for an oil change or looking for a different vehicle, we've been satisfied and probably will continue there for our vehicle needs. Thanks Fairway Ford!!
Rub Ford Dealerships is the place to buy a new truck or car. I was really nervous about having to go out to the dealerships to find a truck for that was my last husband's job. I gave my son-in-law Brad a list of options I was wanting on the truck. Brad contacted Nick the salesman with my list of the kind of truck I was looking for. Even though they did not have one at the dealership. Nick was able to find the truck I wanted and traded another dealership for the truck. All at a great deal and they treated me and my son-in-law Brad with great care. No hidden extra expenses. When I get ready to buy another vehicle Rub's the place i will be calling again. I have told all my friends how nice we were treated at Rub's Ford. Thank you for finding the truck for me......
The service was excellant ,took Explorer in for oil change. Was in and out quick , friendly staff , great experience. The leasing process was quick and easy through Chris Merriman. Overall great experience at Crest Ford.
Just bought a used car with Jefferson and can’t say enough about them! Israel Pruitt took care of me from start to finish and made me feel comfortable about purchase. No pressure sales here or funny tactics. Fair pricing also. Would like to buy from them again next time I’m in market for car
Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
They go over and beyond to help you and get you what you want. We traveled 5 hours to buy a truck here and have had it serviced by them also. We will be back for our next vehicle. Just love the people and the place.
I’ve been a devoted Toyota customer for a long time. I’ve owned or leased 10 different Toyota vehicles in the last 30 years and of those 10 vehicles, 8 have been purchased/leased from Tarbox Toyota. It’s more than just simple brand loyalty that keeps me driving a Toyota. The superior quality and reliability of a Toyota automobile are more than enough to keep me as a Toyota fan, but what is equally important to me is the people and the service at Tarbox Toyota. They are what keep me coming back. The team at Tarbox Toyota have always made me feel that my business and my loyalty to the brand and the dealership is genuinely and greatly important to them. From the sales staff, especially John Morrissey, to the managers, (Chis and Anton), to the service technicians, to the owner, Ed Tarbox himself, they all have gone out of their way to ensure that I remain a happy and satisfied customer. Tarbox Toyota is a credit to an already stellar car manufacturer.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
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