Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
Coming to Jordan Ford was a very pleasant experience. From the moment we stepped onto the lot, PJ, our sales rep greeted us and took us straight to our future 4Runner with no sales pressure whatsoever. From there he took my wife out on a test drive while I waited with our three year old in the Lobby. After that I took the 4Runner out myself with PJ. Not once was he pushy. He waited till we were done with our test drive. We explained the situation that we were not ready to buy that day and he understood completely. We walked away with a sales purchase order that was good for 5 days after saving us even more money from the asking price. I expressed that the 4Runner had a strange smell in the interior and so they detailed it and shampooed the entire thing. After we got approval on loan he drove 40 minutes to our place of business to deliver paperwork so we wouldn't have to come into the dealership. After that, he advised that the truck was clean but needed to air out for at least a day due to concerns of any leftover fumes from the cleaning treatment. On delivery day, he drove from San Antonio to San Marcos so we wouldn't have to travel all the way down to him. PJ treated us like family and for that we are grateful. We will definitely be buying from them again. Can't say we've had better service anywhere else! Thank you PJ Julian, Paulina and Aaron
Casper provided outstanding customer service, was extremely knowledgeable and professional. We had some setbacks trying to find the car I wanted, but Casper went above and beyond to provide us with the best option to ensure we were happy with our purchase. We ended up purchasing a 2019 Beautiful burgundy velvet Nautilus. It’s exactly what I wanted. Thanks to Casper and his team for making this happen. You all have a customer for life.
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