Katie Dion had been super 'on it', her follow-ups, refreshed product status and willingness to adjust as to changing unit availability is exceptional. Her boss Chris probably already knows, but Katie is the 'bomb'. We continue to work towards a hopeful satisfactory agreement on trade-in value and 'a final sale' !
2017 Ford Expedition EL Platinum Review
Best car I've owned
by Brad y from Kingman az
April 16, 2019
5
This truck is perfect for big families also very comfortable and fun to drive ford makes a very good product I love my new cat
Our Purchase of the SUPER DUTY F350, at L.H.M. Downtown, was in all my years by far the BEST, the most professional, and courteous, sales & finance ever experienced in buying a vehicle. The professional and courteous interactions with Will Shields in sales/ demo, and pricing, again by far, surpassed several high end vehicle purchases I have made, including the likes of Ranges Rover, and Mercedes Benz, to name a couple. Will, introduced us to Mike Clark. What a gentleman! Mike processed, finalized the financing, and wrapped up the loan and purchase paperwork... Mike's a real professional, and was patient and took time to explain every question i had regarding the new loan. (This is in my experience where, things in other dealerships become difficult. time consuming, EXPENSIVE, and feeling pressure to add items to the purchase). Now, I understand, the DEALER, to not incur liability; is required to make the Buyer aware of certain products and extended warranties, etc., For us Mike handled this process efficiently, offered the items as required. Well done. We felt no pressure... and it did not take hours, as has been my experience several times when trying to efficiently buy a new vehicle.. To wrap up. I highly recommend LHM Truck Land, and Will Shields. And if you are lucky, Mike Clark was really great to help us finance and finish the purchase...
2017 Ford Expedition EL Limited Review
Great family mover
by Cheese biscuit from Harrisonburg va
March 31, 2019
5
I got this used and have loved it so far! Plenty of power and truck like feel and function but also will haul all 5 kids and the dogs. Great bang for the buck in a large SUV.
We left Arizona on a beautiful December morning headed to Utah for a long awaited ski trip.
We had been looking at Suburbans online for six months and were hoping to find a "newer" used one while on vacation in the Salt Lake area.
Shamrock was our first stop as they had a Suburban with the color of interior that I wanted.
Wow! Everyone exceeded our expectations! We unloaded our ski gear and bags on the spot and reloaded everything into our new Suburban. Our ten year old (still in her jammies) curled up on their couch and watched TV while our older kids cleaned out the vehicle that we traded in and mounted our ski rack on the new. The whole process took less than two hours and could have gone faster, but we bought some assessories and weren't rushing ourselves.
Thank you Jake (and all) for treating us like friends. We will keep our eyes on your inventory and hope to buy from you again.
2016 Ford Expedition EL Platinum Review
Stylish,large,lots of room
by Lee from Onalaska,Wisconsin
April 12, 2019
5
We bought this to towe our travel traler as it is the SUV that we found had the only reliability to do so. Its solid,great ride,loads of room and looks great.
Overall excellent SUV, but has electrical issues, USB Ports, heated seats and 12v adapter have quit working. Hope it's not a trend, but the overall appeal are hard to deny
Larry H. Miller Chrysler Jeep Dodge RAM Provo Review
Wonderful Customer Service
by Mary Hathaway from Eagle Mountain, UT
November 6, 2018
3.7 (148 reviews)
Ron is wonderful! I've had my Dodge Dart for several years now; taking it in here and there for oil changes, regular maintenance and tires/tire repairs. I took it in today because my engine light came on. Ron remembered me and greeted me when I first arrived. He found that the potholes on the roads had knocked the shutter bracket off. He was able to re-attach it and didn't even charge me; saving me money and helping me out more than he knew. He has been great every time I've brought my Dart in; providing great service and keeping my car running smoothly. Ron and the service team are amazing! I live 40 minutes away and come here for everything because they are great and trustworthy. I appreciate all they do!
2016 Ford Expedition EL XLT Review
Very happy Wife
by Ian from Stuart, Florida.
March 30, 2018
4
This vehicle was exactly what my family was looking for, plenty of room to take the random trip, packing in equipment for sports and maintaining comfort throughout road trips.
Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!
2017 Ford Expedition EL Limited Review
Seems like a nice car
by Car Fan from GIlbert, AZ
February 4, 2019
4
I haven't had it very long but so far it's been fun to drive and is roomy enough for my needs. The back storage area is smaller than I would have hoped for a similarly sized unit, but overall it appears to be a good car.
I took my car in for a oil consumption test because I had received Limited Service Campaign (LSC) about a year ago but did not have any oil consumption issues so did not take it in at that time. When Ii finally took it in the time was up to have it checked. Still they ran the test for me at no charge. They also offered me a car wash at no charge, I couldn't do it that day so they gave me a rain-check for it. All the staff where friendly, kind and helpful.
2014 Ford Expedition EL XLT Review
A lot nicer than I imagined
by Mom life from Columbus Ohio
January 29, 2019
5
I cringe when I hear the word Ford but man this girl is sweet. Comfortable and full of options. This thing is nice. Definitely nice with a large family.
Service department and Nissan really came through for us! Our 2014 Nissan Versa was having serious transmission issues. We have kept up on recommended services (replaced transmission fluid at 30000 miles) Took it into Tim Dahle Southtown in March at 68000 miles (out of warranty). They did not charge me a diagnostic fee. The service depeartment was phenomenal, calling every day to give me an update on the progress. They were able to get Nissan to cover the transmission because I performed regular service on it. They had the transmission in stock and it only took a couple days to replace. This dealership is a well oiled machine and I would probably trust them with my life! :)
2017 Ford Expedition EL XLT Review
Good SUV
by Shadow from NJ
November 20, 2018
5
I have a 1998 Ford Expedition and this one is like night and day. I’m enjoying this newer one. I’m still getting use to all the options I have now. Great vehicle.
I came into Volkswagen looking for a vehicle and was very pleasantly surprised at the friendliness of the staff. They made sure to assist me quickly as I was on a bit of a time crunch. There was one man in particular, Tom Maxwell, who went above and beyond to make sure that all my questions were answered without feeling pressured or rushed. I'm very pleased with the service I've received at Volkswagen & especially pleased with Tom Maxwell's willingness to go the extra mile for the customer. Great customer service here!
2014 Ford Expedition EL XLT Review
I have loved this car.
by Vpatridge from Greenwood
June 9, 2018
5
This vehicle has served me well. It has been very roomy, let's me haul just about anything. And has never let me down. I plan to replace it soon with an updated model.
This is my second expedition and made the move to the EL this time. So far I love the extra length. I went with an expedition again because it is very durable and lasts! I had my last expedition for 10years and hope to have this one for a long time!
I was presently surprised that I received such great service. I purchased my Ford F-150 and had a terrible experience and purchased a service plan.
I know that this survey is directed towards my visit, but I am taking this opportunity to voice my frustrations of how awful my car buying experience
1.I still have a sour taste in my mouth with the car buying experiences at LHM used car Supermarket. When I bought my truck I had to return my truck to the shop over three times. All I asked for was a detail and to buffer the head light when I bought the truck, had to send that back to get done.
2. The mangers were cool and dealt with the issues, but the follow through and communication was unacceptable. I had to call them to see if my Truck was done with repairs. One time the truck was done for over three days and I did not even get a phone call or compensated for my inconveniences
3. Every one in there life in my opinion gets sold. Unfortunately, I feel in love with the Truck I test
drove and did not do my research, I purchased on the spot and put 2,000 down. I did not get a fair price and feel like I paid at least 120% for the Truck. I got sold.... Not only will I not let that happen again, I will not be buying from LHM after Med school next spring. I'm buying new might I add.
Hope this reaches someone that will take my feedback seriously because there is a serious disconnect from the treatment/inconsistencies with the used car Super Markey vs the exception service I received from you folk down at LHM Ford in Provo.
Thank you,
2017 Ford Expedition EL Limited Review
Biggest and best vehicle out there.
by Big red mama from KS
September 17, 2018
5
I have a full size family so we need a full vehicle. I’ve always loved the look of an expedition. I’m so glad we bought it!!!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.