Used 2020 Ford Expedition Max for Sale in Georgetown, TX

I worked with Clarence at the Leif Johnson Superstore North, and he was very helpful with all my questions and making the process easier. I also appreciated the follow up.

In April, 2017, I shopped for a new truck in Austin, TX, reviewing Toyota, Ford, Chevy and Dodge offerings . The Charles Maund Toyota sales team was by far the best. Veronica Sifuentes was just excellent as the point sales person. She listened to me to understand my needs/wants and then matched me with Toyota's best/most appropriate product (2017 Tundra). Unusually strong sales skills/talent, very easy to work with and followed up on everything. The sales experience was much better than anticipated, with no pressure, honest negotiations, reasonable give and take, and a very efficient sales close process. An interesting note: While talking with Ford, I mentioned I was trading in an old Toyota Tundra and shopping for a new "best" truck. Their sales guy said "Hmmm, most Toyota owners buy another Toyota truck, because they so enjoyed their prior one." Absolutely true, and after reviewing/driving the top 4 truck brands - I bought another Toyota Tundra. My last one was the best truck I've ever owned, with no significant repairs needed in 9 years of ownership. Currently, Ford F150 gets better gas mileage, Chevy Silverado has more tech inside, Dodge Ram is kind of pretty, but the Toyota Tundra is the most reliable, has the best repair record, is safer and will haul you out of the ditch every time - no sweat. The truck is just awesome - buy one and you will not regret it.

KP Kirkpatrick in the Service Department is one of the best Service Consultants I have had the pleasure to work with. He handled everything for me from the smallest details to the bigger issues regarding what needed to be done in getting my Prius back on the road. My platinum warranty (I had purchased at Charles Maund) was good advice (from Adam Barker who sold me my car and the warranty) because it paid for itself on this single repair!! KP even arranged my rental car saving me time and energy by doing so. KP called me twice over a period of 3 days keeping me informed on the progress of my car???s repair. He made all the arrangements in locking down the insurance adjuster???s day and time of arrival as well. When I picked up the car on the 3rd day (morning) it had been raining all night and into the morning. When I received my Prius I saw that they had gone to the trouble of washing the car. Even though it might begin raining again at any moment. But the rain had stopped and I drove away fully washed, a $0 payment for all the work they had completed, (around $2,400), rental care gone and I was on my way. I know this is quite a long letter, but I have purchased many, many cars over the past 49 years. And when a dealership goes that ???extra mile??? to prove they are the best, not by saying it, but to litterly prove by their service that indeed talk the talk, and walk the walk, people need to hear such experiences from the customers. KP Kirkpatrick, my service consultant is the best. No need to worry, he???ll take care of you. He also has a great attitude, and sense of humor that is always welcomed. Am I satisfied with Charles Maunds service? You bet I am!

I was very pleased by the customer service, Amber Borawski treated me with respect and helped me return a part that didn't match. I will continue to go to this parts location in the future.

I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.

Jeff was very knowledgeable with all my questions. I didn't have the best experience with another dealership company and he made sure that he listened to all my wants in a vehicle. Long story short I was recently in a car accident that lead to me not having a vehicle and once the rental ran out I was about to be without a vehicle again, still waiting for the insurance company to resolve my total loss claim. Mind you that the accident wasn't even my fault. When I explained my situation with Jeff, him and his team made sure that I had a vehicle to drive till they found the perfect one for me. Not a lot of companies would do that for you. Of course I had to make sure I had a purchase in play...LOL but still, that is going beyond the assistance they even had to do. It took about a day to get the perfect vehicle located, in which I felt safe and comfortable with getting behind the wheel again. Jeff took customer service to the next level, I work two jobs and he made his way to meet me at one of my jobs to get me a loaner to me while waiting for my new vehicle to come in. Also as my vehicle was being delivered to the dealership, I was driving back in the loaner to get my new vehicle, we ending up having a little hiccup with the loaner, the skid plate came lose and was handing. I didn't feel safe driving so I had to pull over. I called Jeff to let him know and he said " Are you OK?" Are you in a Safe Place? I told him I was and asked him what I should do. He's response was, Stay there I will come get you and calling a tow truck to come pick up the vehicle. He came and sat there with us waiting on the tow truck which ended up taking a bit longer then was told. He suggested he just bring us back to the dealership where we could sit in the AC instead of the outside heat and He would wait for the tow company to come get the vehicle. Now that was truly a customer service 5 star. With all said and done, they brought the loaner back, just needed to tighten the bolts on the plate nothing too crazy and I was able to get into my new vehicle that evening. Jeff has reached out twice so far to make sure I was happy with my purchase and made sure I felt safe in my new vehicle. So if anyone is looking for great service and care I would recommend Jeff Von Christierson as your sales guy and Mac Haik for overall company to work with. Thanks again for all you have done for me, will recommend anyone looking for a vehicle to get from you guys.

Love this car. The finish inside is beautiful, leg room is abundant, and the ride is smooth. I can go to the grocery store or out on the town at night in luxury!