Used 2020 Ford Expedition Max for Sale in Windsor Mill, MD

This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He was extremely helpful and informative and made me feel very comfortable under his wing. Phil (finance guy) was a great help as well and fought to lower my rates. Got nothing but good things to say about Apple Ford.

This the fourth KIA we have purchased in the past four years from Armen Tangyan, a Sales Consultant at Darcars KIA in Lanham. He was consistently prompt, courteous, fair, responsive and straight forward. I have such confidence in Armen's integrity that I handled most of the transaction details by phone thereby reducing the time my wife and I needed to spend at the dealership. He even delivered the car to our home with a full tank of gas! I am not in the habit of taking the time to write reviews but I felt it was a well deserved due to high level of service he provided to my family.

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

Shopping for a specific pre-owned vehicle can be both challenging, time consuming and often frustrating. Four months ago we decided on finding a one owner, luxury four-door, family style truck as our 2nd vehicle. We were a one-vehicle family for some time and it made sense to search for that type vehicle to both travel comfortably and safely in and carry light cargo to and from home. We Chose Ford. We choose Sheehy Ford, of Gaithersburg, MD. We decided on a 2015 Ford F150 four door Lariat that was in most ways more of a luxury vehicle than "just a truck". We visited several dealers in 2 states; test drove, and read up on Ford Lariat specifics, engine types, ride quality, and design. Every Dealer "store" visited had the year and low mileage pre-owned models we were interested in. When we compared vehicle similarities, options, mileage, and pricing, all were mostly similar, yet something was missing that caused us to revisit Sheehy Ford in Gaithersburg, Md., a second and third time. Three crucial elements at the other factory authorized dealers we visited (at least for us) seemed to be unmemorable. The three muted elements in the other stores were in the forefront at Sheehy Ford. The sales floor at Sheehy was quite busy yet quiet and the people were going about their work and helping prospects. Then there was the used car manager, Joe Evans and others that came to meet and greet us each in a no-pressure environment. And then there is Andre Hammond. Andre Hammond came highly recommended and became our Sheehy associate salesperson. Soft spoken, very helpful, enthused, and led us to F150's that were only a brief walk from the showroom. We went on two test drives with Andre. We decided ourselves to buy the Lariat. Andre did not persuade us to buy the Lariat, It was how he presented himself, and relevant knowledge that I would suppose is a virtue of a trustworthy salesman. Thank you Shelley Knight for your presentation on products I had not thought deeply about but was necessary. The Bullet liner application you recommended was a good choice and Easy Care insurance will become a great asset. It is also good to note Sheehy management has placed women in positions of accountable responsibility. When the time comes to service our F150 Lariat, there will be no choosing a source other than Sheehy Ford, Gaithersburg, MD. I have met with service department managers and have confidence in their technicians. We really don???t think our vehicle buying experience with Andre Hammond was challenging, time consuming or frustrating. It was for us, a pleasant, and brief experience that will soon be repeated as our 2016 Fushion Lease will soon expire.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Love this car. The finish inside is beautiful, leg room is abundant, and the ride is smooth. I can go to the grocery store or out on the town at night in luxury!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.

I came in for an oil change and a diagnosis for my check engine light just before new years, without an appointment. The service I received was excellent; I was in and out within 2 hours, no additional appointmentioned was needed, all issues were resolved. Thank you to the service professional who assisted me this day!!

We like how this SUV handeles . It provides plenty of room for luggage and room for people. The ride is very comfortable on long trips. The seats also make it easy for long rides.

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

The Expedition has plenty of room for my grandchildren, decent mpg, and loads of comfort. Beats any other model hands down. This should last me years.

I had a 4 year old "2013" equinox with chronic engine issues. After working with my previous deal to no avail. Bob bell tried to help with warranty and then gave me a good trade and a good deal, stepping up to a Traverse. I made a rash/ angry decision to get rid of the equinox. Rob S. found what I wanted and got me out the door in good time. Didn't think I would ever buy another bow tie. Glad we did. Much better vehicle.

Great room inside for the whole family. The captains chairs provide a great walk path to the roomy rear seats where the older kids prefer to ride! A far cry from the last 3 row vehicle we had when nobody wanted to be in the back row. Fuel economy is a little less desirable than I was hoping for but it is good for how large the expedition max is. The 360 camera makes parking it much easier. When driving it, the vehicle doesn’t feel nearly as large as one would think by looking at it!

Russell and Juliana Krupa, my new Service Consultant, took very attentive and effective care of me and my S Class MB. I recently referred a good friend to Russell who had had purchased his Mercedes on the West Coast. He was also delighted in the personalized care that he received. I consider this dealership outstanding!

Traded in. 2018 Toyota Tundra. The Ford F-250 is such a step up from the Tundra. Smooth ride with lots of energy in its pick up of speed.

So full of life and such and amazing experience, I would definitely recommend her to anyone looking to buy a vehicle . She made sure I rode off with exactly what I wanted 🙌🏾

I traveled from Baton Rouge, LA to Katy, TX for this vehicle. Performance is stellar. This was a used 2018 Expedition Max (rental, I think) but nicely equipped. Purchased at about 29,000 miles. Body and interior in fantastic condition. There was only one key fob, so the dealer allowed me to purchase a 2nd one and promptly reimbursed me. The only problem I have noticed is a rattle in the sun roof. Car Fax has indicated there is a recall for some other problem. I will take it in to a dealer in Baton Rouge and hopefully have both items fixed.

First time to have anything serviced at AutoNation, excellent customer care, prompt service. I didn't buy here as this was a company lease vehicle. I would look to buy in the future if the sales is like the service.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

We fell in love with all the details on the Platinum Expedition Max. They thought of everything except a few minor details with the Apple play.

Being a lifelong car guy, I used several automotive internet searches in my quest for my perfect dream car. I was looking for the most competitive pricing options that also included the higher value requirements. I am very good at recognizing highest values in cars. My test drive confirmed my highest expectations. Very nice group to work with, and was well worth driving a little farther for this excellent deal. If you are closer, all the better.