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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5095 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5095 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2018 Ford Expedition Max Limited Review
My all purpose vehicle
by Susan from Weldon, IL
May 16, 2019
5
Love this car. The finish inside is beautiful, leg room is abundant, and the ride is smooth. I can go to the grocery store or out on the town at night in luxury!
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Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.2 (5095 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2019 Ford Expedition Max XLT Review
luxury SUV
by robertjfeezor from Daytona Beach, FL
May 9, 2019
5
I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.
We like how this SUV handeles . It provides plenty of room for luggage and room for people. The ride is very comfortable on long trips. The seats also make it easy for long rides.
I took my Silverado in for service and Jennifer service consultant gave me a brand new 2018 Silverado loaner I couldn't believe it finally I found a dealership that has seen the light! Usually when I take my vehicles in for repair the other Chevy dealers they give me a little car or something it isn't even compared to the vehicle and I'm having fixed ! Jennifer really took care of me and very nice person to work with and Taylor CHEVROLET I would recommend anyone thank you Taylor CHEVROLET and Jennifer
2019 Ford Expedition Max XLT Review
Great truck.
by Wnanpooh from Winslow AZ
December 1, 2018
5
Traded in. 2018 Toyota Tundra. The Ford F-250 is such a step up from the Tundra. Smooth ride with lots of energy in its pick up of speed.
It was extremely hard for me to find a decent car and get approved. After coming in and applying with them, I was able to drive off the lot in my dream truck. I would recommend this place to everyone!!!
2018 Ford Expedition Max XLT Review
This SUV is smarter than some people
by cj from New London, MO
May 8, 2019
5
The Expedition has plenty of room for my grandchildren, decent mpg, and loads of comfort. Beats any other model hands down. This should last me years.
First experience with Suburban Ford and could not have gone better. Very clean and neat facility. Everyone we dealt with was very pleasant and helpful. Salesman, Tim O'Connor, was great! He was so knowledgable and helpful. Just very pleased and impressed with the entire experience.
2018 Ford Expedition Max Limited Review
Kids think it is a limo
by ATX father of4 from Austin, TX
April 24, 2019
4
Great room inside for the whole family. The captains chairs provide a great walk path to the roomy rear seats where the older kids prefer to ride! A far cry from the last 3 row vehicle we had when nobody wanted to be in the back row. Fuel economy is a little less desirable than I was hoping for but it is good for how large the expedition max is. The 360 camera makes parking it much easier.
When driving it, the vehicle doesn’t feel nearly as large as one would think by looking at it!
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