Used 2021 Ford Explorer SUVs for sale near Chevy Chase Section Three, MD

Out of state buyer, so I had the BMW I was interested in sent to the BMW Dealership for a full inspection. They dropped of car as well as picked it up after the inspection. As you would expect the dealership was able to find some concerns. Tony and his team went out of their way to start fixing the issues. During this process I decided to go a different direction and not purchase the car. Tony was very gracious and said he would work on refunding my deposit immediately and hoped we could work together in the future.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I recently had the pleasure of working with Mike at Eastern Motors, and I couldn't be happier with the experience. From the moment I walked in, Mike was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. He took the time to understand my needs and preferences, and he provided valuable insights and recommendations without any pressure. Mike's professionalism and friendly demeanor made the entire car-buying process smooth and enjoyable. He was patient with all my questions and ensured that I was comfortable with every step of the process. His expertise and dedication to customer satisfaction truly set him apart. I highly recommend Mike at Eastern Motors to anyone in search of a reliable and trustworthy salesperson. He made what can often be a stressful experience into a pleasant and memorable one. Thank you, Mike, for your outstanding service!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Good help good service better people appreciate it Davaughn M. If you’re looking for a good solid car this is the best place to go in the area you will not be disappointed or unsatisfied even if your money not the best they’ll still work with you.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

I had the pleasure of working with salesman Kamau Dawson. He was very easy to work with and got me through the process easily and quickly. I almost gave up looking for a car. I had a great experience and I will refer my family and friends to Mr. Dawson if they decide to purchase a vehicle. I was completely impressed with his professionalism and customer service. He was also respectful and not pushy.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Steve was great with my Tacoma definitely go see him for you new car, he’s very knowledgeable.and helpful the whole staff and financial group was great

I had a positive experience with the service department at BMW of Sterling. Scheduling was easy, and they were prompt with check-in. The technicians were thorough. My service advisor Ms. Tasha clearly explained what needed to be done and why. My vehicle was ready on time as promised.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

I've purchased several vehicles from Koons Ford over the years, however this is the first time at the Woodbridge location. They consistently stand out from the competition thanks to their pricing, selection, and diligent staff. Most recently, I was interested in a limited-production 60th Anniversary Mustang. After reaching out online, I was connected with Christian, a product specialist who not only understood the car inside and out but also shared my enthusiasm for it. From what I understand, he personally built the order, which made the experience even more special. In today's world, attention to detail matters—and Koons Ford nailed it. The car was beautifully detailed, parked indoors, and Christian was waiting for me in the lot when I arrived. That kind of care and preparation goes a long way. Thank you for helping me add such a special vehicle to my collection!

Worked with Jamal. Very quick to respond and thorough. They calculate the clean energy credit and tax and fees correctly unlike a lot of dealers that overcharge them (do your math). This dealership seems to have a good reputation and I understand why. Stay away from the ones with poor reviews unless you can do your own calculations!

I had a great experience purchasing my new car. Ishmael was very helpful finding a car for me and showed awesome customer service. Treyton was also very helpful in doing everything he could to get the deal done.

I bought a new car. Everyone was helpful. It was a good experience. I recommend this dealer. I love my new car. Thank you very much.

Great pricing and great service. Got us everything we needed. Happy with our new F-150. Thanks for Ray and Larry!