Used 2021 Ford Explorer SUVs for sale near Grapevine, TX

The entire sales staff from salesman (Kenneth) to the new car director had a hand in making sure all my emails and questions were answered immediately. You can see the shear number of people below that were involved happily. I was never told the line "we just need you to come in..." once. Everything was done my way, on my terms and I never heard the "lemme go talk to my manager" lunacy you hear everywhere else. All I was told was "sit and relax and I'll take care of that for you." I've never seen a dealership operate this way. One of the smoothest purchases I've ever had. Well done.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Mike took care of us. He always does a great job. He explained everything that would be done and what will be done at the next check up.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

newest purchase 8/16/25 As I would have placed my chance of getting an approval on new car loan…. Westway Team, found a way when it seemed undo able! It was a lengthy process —- with the end result being a success, made it all worth the spending all afternoon and evening until closing time. Salesman Gary and Gilbert were phenomenal as they worked in tandem along with James M. In Finance—- were all a pleasure to have working on my behalf. I highly recommend, anyone seeking a vehicle and partial to the Ford products…. REACH OUT TO WESTWAY FORD THEY NOT ONLY SPEAK OF CUSTOMER SERVICE IS A PRIORITY THEY STRIVE FOR THEY NAIL IT! And deliver on it Thank you Westway Ford👍

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Shout out to Jeff at Longo...very knowledgeable about Toyota and vehicles in general! He spent a couple hours showing me several cars and explaining all the great features of each. Thank you Jeff for everything!!! If you want someone that will listen and that knows his stuff, he’s your guy.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Outstanding .He was very helpful and knowledgeable.the whole process was excellent. The timeline was perfect. Check out was easy, all I ask for was done . My car wash and vacuum.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Tim Shaffer is the best service advisor I have ever had and is the main reason I keep coming back.

This was a hassle-free purchase. The sales team worked with me on the price. The finance team did not try to hard-sell me on any extra items. I was in and out within moments. I had the rest of the day to enjoy my new purchase. It was one of the best car buying experiences in my life. Thank you Group 1.

It was a very good experience no pressure in to buying all around great people

I'm trying to find a vehicle with small dn pymnt and low monthly payments as I'm on disability. But rite now I can afford to pay like 200 or 300 dn if pymnts are not to high. PLEASE FIND SOMEONE TO HELP ME. Thank you . Candace Grant

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

The salesperson Norman was great to work with. The dealership had the vehicles that I needed. Easy to get in and out with little wasted time. Highly recommend Norman and Hiley GMC

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

Went to this Carmax off of an advertised vehicle. Vehcile was as advertised with no hidden charges or add-ons. We wanted to look at others and the salesperson walked us through all available vehicles. We ended up wanting to see one at another Carmax They set up arrangeents and we went to the other Carmax and purchased that vehicle. Both dealerships were very helpful and courteous. Price was better than other dealerships and there was no haggling. Actually a very easy buying process. I have not found a better price at ay other dealership in the area.

I saw a 2014 Silverado LTZ that had all the features I had been looking for. I set my mind to drive up and look at the truck (I opted not to transfer as I had family in the area I intended to visit). The hold process is GREAT. It's a quick click and I knew the vehicle was going to be there after I drove the 3 hours to look at it. I worked with Chris Biggs and he was great. We talked options on the truck and for financing (they beat my credit union's offer). He was incredibly friendly to be around and my wife and I thoroughly enjoyed talking to him as we waited on our financing offers. He was thorough in making sure we had all the facts and options. If I had anyone in the area looking to buy, I would send them to Chris in a heartbeat. Then I know they'd have a good experience and be completely taken care of.

Great experience,family environment, the guy at finance didn?t stop until we got a great deal for both of us. The guy in sales Mr.Hector did an excellent job I got what I was looking for he was with me all the time during the process. Thank You !!

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Marco is super good and he handled my need properly. He is quite soft spoken and understand the need before jumping the showing the cars. As per the selling price point, you guys are best in DFW area.