Used 2023 Ford Explorer XLT for sale near Carpentersville, IL

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Quick and easy and the price was right for my oil change. Great to know the work is getting done with such talented staff.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

George works in the service department. He went above and beyond to make sure that I was given good customer service. When I came in, he wrote really accurate and good notes for my second visit. Thank you George and Tasca!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Mikey is very responsive and professional. No nonsense on the deal..we're driving 5 hours to buy from him with no regret. After trying to deal with several slippery "salespeople" it was a real relief to find a good deal and buy from a decent person. Win win.

I purchased an Explorer from Joe Alessi. What is often a drawn out predicable process this was not. Joe is a down to earth guy that I would refer to anyone looking to purchase a vehicle. Joe in finance breezed through the paperwork and did not pressure to buy any warranties. Overall a good auto dealer experience.

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

My daughter purchased her very first car at Harvard Ford. From the moment we arrived to the time we drove off, we had a great experience. Brandon Groad and team were fantastic! He listened to what we wanted, never pressured us, explained everything, was fair and honest. We highly recommend Harvard Ford to anyone thinking about purchasing a vehicle! You will not be disappointed!

Excellent Customer Service! All went above and beyond to ensure I was happy! I was very informed throughout my entire purchase! Great People at Victor Ford! Keep up the good work!!!

Staff was amazing and got me what I wanted. I told them a price I wanted to spend and they did not try to sell me anything more.

Staff were all kind helpful and very professional The staff allowed me time to look at a car. Price was very competitive

The staff is honest, knowledgeable and professional. The sales contract was straight forward, they explained everything and they were very fair. I will definitely come back every time I need a car.

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

I recently purchased a 2023 Dodge Charger from Jimmy, and the experience was absolutely top-notch from start to finish. Jimmy was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, walked me through the features of the car, and made sure I was comfortable every step of the way. I never felt pressured—just supported. The Charger itself is an absolute beast—sleek, powerful, and everything I was hoping for. I couldn’t be happier with my purchase. If you’re in the market for a new car and want someone who truly cares about your experience, go see Jimmy. Highly recommend!

Great Service Department. JR really works hard for you. Thank you