Used Lincoln Aviator for Sale

Taken care of immediately on arrival for appointment .............kept informed of the situation and how much it would be costing............Ben is an amazing representative in his communication with the customer. Although this car was not purchased at this dealership, many other cars we have owned over the years, have been even before it was "Chapman"................way back to the McCarthy Ford days.

I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly, responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.

Once again, the folks at Montgomery Lincoln were our heroes. They connected us with Lincoln Roadside Assistance who got our vehicle to the service department within two hours for an emergency repair and completed all this, under warranty, before we returned after work that day. Our overall service experience there has simply been the best and we've owned many brands through the years, foreign and domestic. Lincoln is truly earning its stripes as a modern luxury brand by going the extra mile.

I want to take this opportunity to recognize both Thomas Hickey and Chuck Renfro for their outstanding support and professionalism during my resent visit and purchase from Ted Russell Ford. When one buys a car that cost more then his first home (40 years ago) it takes patience on the part of the sales staff to ease concerns and resolve the apprehensions/unknowns that go along with a high valued purchase. Both Thomas and Chuck were extremely knowledge about the Ford Edge and went out of their way to provide assistance/training on every option available on the car. Thomas's help on reprogramming the dash board information was also greatly appreciated. Darryl (finance department) was very helpful in assisting me in securing the best financing option available to me. It is important to note that first impressions mean a lot sometimes and the buildings, vehicles and grounds were well maintained and considering the fact that a major road expansion project was ongoing on Parkside Rd .... that deserves special recognition. I strongly recommend that if anyone is looking to purchase a new/used Ford or other quality used car, they do their research and then take time to visit Ted Russell on Parkside for I am sure they will not be disappointed. I am sure (based on the service I received) that when service is needed, the Maintenance team will also be as helpful in finding/resolving any potential problems. I had them install a 2" trailer hitch and the work completed was as good as if it came right off the assembly line. Please convey my thanks to the staff for a job WELL DONE!

As Always, I was able to get an appointment for my car to be serviced very quickly. Andy and Tammy are always pleasant, helpful and efficient. The work was done while I waited this time and I was surprised at how quickly it was done. It was nice having coffee, TV and Wi-fi available in the waiting area also! All in all....another good experience.

Worked With Kyle via email never had a dealer work as hard to find a customer what they want or stay in such great contact! Have to say they didn’t have the vehicle I was looking for but I’ll definitely check with them every time I go to buy!

Jeff Butcher, Thanks for your extra effort to : 1) Get Greg Mccandleuss to make time in your absence to give me a test drive and present your 2007 Lexus IS 250 features and benefits to me. 2) Email and text me updates to my various car questions and allowing me to return for a 2nd test ride and an independent / offsite mechanical inspection. 3) Make the decision to buy as simple as could be imagined. I was impressed with your general attitude to try to answer all my questions without blowing smoke, rather, you made genuine effort to satisfy my concerns. Thanks for making my car purchase experience easy. Regards, Gregg Raupp 2-18-17

We were starting to look for a Lincoln MKX since the lease on our MKC was expiring within 3 months. We had previously gone to another dealership (that we had bought 5 new cars from in the past!) and was basically told that they could not get us into the vehicle we wanted with the payments that we wanted. That night I was doing an internet search and found the MKX in color we wanted, with more options than we thought we could get at the Kayser dealership. I sent an inquiry that night (after store closing). I had a reply from Alfred Hall Jr; the next morning shortly after 6 am. We talked on the phone and I told him what I wanted to do, that I would not waste his time or mine if we could not get the payments where I wanted them to be and that I didn't want to spend hours at the dealership waiting for a manager's approval, then waiting for finance. He understood completely. He told me that he would be able to work everything out. He called me later that day and gave me figures that were better than expected. We were scheduled to pick up the car 2 days later, but my husband wanted to see the vehicle. We drove up to Kayser (about an hour from our home) and was immediately greeted by Alfred. He had the vehicle ready for us to look at. Even though we have had 2 previous Lincolns, he took the time to explain things that had never been explained before. We met briefly with Vik from Finance who told us that he would have all of our paperwork ready when we returned in 2 days. In talking with Alfred, we found that we were eligible for more discounts/rebates, which was another plus since that brought our monthly payment down even more. Alfred was genuinely interested in making sure that we received the best sales experience. He answered all of our questions, took more than enough time to ensure that we were happy. I feel that he went above and beyond to exceed our expectations. There was never any "high pressure" or "sales tricks". I felt that we were dealing with a very honest, reputable person and dealership. We had the same experience when we came back to finalize the paperwork. Again, Alfred took time to make sure that we had all of our questions answered, even though the "deal" was done Vik was extremely knowledgeable about all aspects of the finance process. He gave us options and had everything ready to go. This truly was the best car buying experience we have ever had (and we are very loyal Lincoln/Ford customers.) We would highly recommend Alfred and Kayser to anyone. And will be back when its time to purchase our next vehicle. Thank you Alfred, Vik and Kayser Lincoln.

Today I purchased a 2017 Ram 1500 from automax. Anthony and team were more than informant and helpful while I was shopping. I had an idea of what I wanted to spend and came in under budget and got what I was looking for and more. By far one of the easiest purchases I've ever had. Thank you Anthony and team at Automax

My wife and I were a bit over an hour into our 12+ hour drive home after spending Thanksgiving in Iowa. A tire suddenly started rapidly losing pressure. Luckily I was able to get off the freeway and into the Junge parking lot in North Liberty. Kevin and Phil quickly fixed our tire and got us back on the road. They were very courteous and professional. Instead of having a horrible day, we got to experience that wonderful Hawkeye kindness. We appreciate it very much!

We have purchased our last 4 Lincolns from Ulrich's and have had great experience with everyone from sales to service .. including the time we smacked a deer!

Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....

We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.

Upon arrival to White Bear Lincoln I was greeted and taken care of immediately by Kemberly Rodriquez. It would be a disservice to her and the company if I did not write a review regarding my experience. Not only was she knowledable and able to answer all of my questions, but I did not feel rushed or taken advantage of during any period of our interaction. She was thorough and accommodating of my many detailed questions and concerns. She is truly and asset to this company and over exceeded my expecations walking through the door that day. Completely professional. I will recommend White Bear Lincoln and her service to my friends and family. Thank you Kemberly, and thank you White Bear Lincoln for an overall excellent experience!

Chris sold me my last Lincoln and the transaction was a positive experience so lets duplicate. I was seeking a low mileage MKT which is difficult to find. Jeanne and I wanted a new car from the old factory and he succeeded in buying one from the auction which met all of our criteria. Why I like White Bear Lincoln and in particular Chris is the motivation to satisfy the customer. Chris is a true professional because he listens and understands the customers wants and needs, communicates the process to achieve, and then provides cars that mirror the customers desires. I experienced some obstacles and wanted some updates to the car before I signed my name and Chris was very accommodating. His follow-up to detail showed me he really cared about his commitments and the customer. Jeanne and I could not have been more pleased when we drove the car home. THANK YOU CHRIS!! Gary Halverson

My wife and I wanted to trade in our older Ford Edge for a newer model. I was able to make contact with the dealership via e-mail and text message to discuss some initial pricing. I was initially contacted by Ashlee Dyer who was very helpful for me and with whom I made arrangements to go to the dealership and test drive the vehicle on which we had our eyes. Ashlee was very nice and helpful. At the dealership my salesperson was Darrin Smith. Darrin had the vehicle ready for me to test drive as soon as I arrived. He was kind and patient and was able to answer my questions. He was friendly and personable. When it arrived at the time to negotiate pricing and trade-in value, he listened to our needs and was very helpful. It was getting late, but he didn't tire of working with me and was just great. The financing portion was handled by Ben Ashmore. Well, he was really second to none. He was so very friendly. And anyone who has made a major purchase will know, there is a certain excitement about the purchase combined with a fair amount of anxiety about a major expenditure. He put me totally at ease. A friendly attitude, great sense of humor and patience made it the best experience I had ever had working on financing an auto. My wife and I have purchased vehicles before at other dealerships. I have worked with other dealers and have felt like I was being misled or "tricked." Or at other dealers that I should just feel privileged that they were even talking to me. Not so here! At Long McArthur I felt like each and every person with whom I had contact cared about me (I went alone on this excursion) as an individual versus just being a potential sale or commission. I am so very grateful for how I was treated by Long McArthur and all of the people, even the ones with whom I only had limited contact that are not mentioned here, there. Buying a vehicle is always a big deal, no matter the size of the purchase. Long McArthur will being seeing future business from us. And to be clear, here are the folks that treated me so very well, in order: Ashlee Dyer, Darrin Smith, Ty, Ben Ashmore and Kyle Davis. My hat is off to you. Thank you for being kind to me.

Brought my 2012 Lincoln MKZ in for a rear bumper repair on Monday January 11. Repairs were completed by end of business day on Thursday January 14. Car was cleaned thoroughly inside and out and even smelled like a new car. Repairs were beautiful. Thank you

Love that vechile..it was a great vechile .never had no problems with it . i wanted to try to get or win one. ....its a great one for a family

Was looking at Ford CPO Mustang.Great Dealership. Will be going back soon.