Used 2023 Ford Explorer for sale near New Hartford Center, CT

The sales person Mr. William Kendal was at all times helpful. Didn't like the unprofessional conduct of the financial department providing me a temporary registration with the wrong VIN#, and holdig on to the vehicle documents until the certified bank check drawn on a CT.state financial institution check cleared without informing me. All they had to do was simply tell me what the there s SOP was. Also didn't appreciate there behavior providing misinformation after they forgot to request the certificate for my veterans discount. After returning to the store to help them solve the problem, they falsely claimed they wanted to make sure If there were other rebates coming to me.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Lombard Ford - the Ford Dealership where every future Ford Auto Salesman should apprentice for six months before moving to their assigned Dealership. Up front, honest, everything presented and no "additional" surprises. From Sales to the Finance professional a five star rating.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Great experience. Tyler was fantastic to work with, the whole thing was completed quickly and we left very satisfied!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Entire staff including service associates, mechanics, drivers, sales and management personnel are friendly and seem to appreciate your being there. Extremely well-kept facility with a relaxed atmosphere.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

All whom I have come in contact at your dealership have been VERY Nice! I dealt with Ashley and she was very professional and accomidating

I brought my car to have the trunk switch replaced, which had failed and the only way that I could open the trunk was using with the car's remote. The switch replacement took less than an hour to perform and I'm glad that that the functionality has been successfully restored.

Tom was incredibly helpful. He worked with my schedule, worked with my warranty company and got the repair done on time. I have been getting my repair work done at Torrington Ford for twenty years and will continue to do so.

Really enjoyed this car buying experience. When the car started acting up they were all over it and fo t it to a Ford dealership for diagnostics. Literally refused to let them send the car back until they were satisfied that my car is tip top. Can't say enough about Dave in sales, Phil their awesome mechanic who advocated for me like it was his own car. Then the GM met with me to talk about the experience and stand behind the car if the same problem recurs. Jessica at the desk made a rough week much nicer. So pleased to work with Blasius of Middletown and will be a repeat customer for sure!!

Great experience, sales personal new the product and the sale was fast and easy.I would recommend this dealer to my friends I am very satisfied with the overall process

Sarah was really helpful with purchasing a car. I had a very pleasant experience with and would recommend others to visit her for purchasing a car!

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place.

Ana in sales at Hoffman Honda is excellent. Very informative. She provided wonderful customer service without being pushy and followed through on everything. Very happy with my purchase.

Rodney is a superior sales member. He is friendly, courteous, knowledgeable and not pushy. I will highly recommend him to my friends. When I inquired on line about the pickup truck, he replied within a few minutes.

Both George Rodriguez and Michael Mans made my car buying experience a very positive one. George was very focused on my vehicle needs and provided the perfect solution. Mike made financing and purchasing my vehicle a seamless part of the process. 5-Stars guys !! Keep up the great work and thanks !! Bill McNamara

Most friendly and helpful people I have met in years. Everyone there made me feel like a guest not a potential customer. Most questions I had were answered before I even asked them. Very good operation and staff. I was very impressed with everyone !!

I recently had to get a vehicle because my car was totaled in an accident. From the moment I walked in to the showroom, Andrew Tesini, a Marcotte Sales Rep, was with me every step of the way and made me feel so comfortable. Within 3 days I was on my way with a beautiful Bronco Sport. I highly recommend Andrew and Marcotte Ford if you are looking for a great vehicle shopping experience.