New and used 2025 Ford Explorer for sale near University Park, TX

Jose the Sales Manager listened to what I wanted and found the vehicle at another dealership and brought it over. Briana in Sales showed me all the features and explained how everything works. She even helped me get the app set up on my phone. David in Finance was so friendly and made the process easy. I have told all my friends how nice everybody was to me and this was really a no-stress day. I love them. I wish I could buy a new vehicle every year so I can go back over and over.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Was able to schedule when I wanted and all my services completed and vehicle washed in just 2 hours. I am a.loyal customer. I look to the blue oval as the authority because they built it and no one knows better how to service it.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

Tabitha was helpful and the buying experience was easy. Bob Tomes always has a good selection. I’ve bought three trucks from them.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

AutoNation Frisco Tx Jerome Collins can sell trucks!! I thought I had a deal with another dealership, but on the way to sign the contract, they told me they had sold the truck to someone else, who was already driving it off the lot. They did offer me a gray one and told me to come check it out. On my way there, I had just passed your dealership, so I made a U-turn to see if I liked the gray one and to save myself a long drive. Jerome greeted me as soon as I walked up. He already knew the exact color truck I was looking for and even offered to go to another dealer to bring one back for me. At the same time, he showed me what you had on the lot, and I ended up finding one I liked even better! We went for a quick test drive, and Jerome answered all my questions about the truck—he even explained things I didn’t know about the model I chose. He was fast, professional, and really knows the inventory. The sales manager explained the numbers clearly, and Austin Pritchard closed the deal while going over all the financial details. It was great teamwork all around. I asked for three dealer add-ons, which were done promptly, and I was able to pick up my truck early. I’ll be back!!

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

Texted to confirm the appointment. Service tech Arrived early and covered what needed to be done. The completed the work in a timely manner. Very polite and left the vehicle locked

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

It was actually a pleasure to buy a car! It didn’t take all day! The process was pretty quick! Michael was a great salesperson. I felt like I got a great deal on a really great pre-owned Miata.

newest purchase 8/16/25 As I would have placed my chance of getting an approval on new car loan…. Westway Team, found a way when it seemed undo able! It was a lengthy process —- with the end result being a success, made it all worth the spending all afternoon and evening until closing time. Salesman Gary and Gilbert were phenomenal as they worked in tandem along with James M. In Finance—- were all a pleasure to have working on my behalf. I highly recommend, anyone seeking a vehicle and partial to the Ford products…. REACH OUT TO WESTWAY FORD THEY NOT ONLY SPEAK OF CUSTOMER SERVICE IS A PRIORITY THEY STRIVE FOR THEY NAIL IT! And deliver on it Thank you Westway Ford👍

I love the experience we had with Tommy and Jacob EsCamilla help us out a lot I appreciate that I really recommend to go with them they answer all the questions we had it was my daughter first car and we really liked thanks to them a lot

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Great customer service from Aly he is great and very friendly and know how to make the customer happy and satisfied