Used Ford Explorer for sale near Alexandria, LA

Straight forward and honest, I asked about a vehicle and was told not to bother it was in rough shape and they made a bad call on taking it in on trade. I was impressed that they told upfront the vehicle was bad I appreciate that they steered me away from a bad deal instead of making a sale first. I really enjoyed my experience with them they didn't try to upsale anything just Straight forward and honest worked with my bank to close the deal on a timely manner no xx. Would highly recommend them to anyone

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Although my vehicle was not purchased there nor is it a Toyota, Tre and his team in the service department accommodated my needs in a very friendly and timely manner.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Went for an oil change, left with a new car. While we were waiting for my wife's car to be serviced, I spoke with Tyler about a 2025 Subaru Forester Sport that was on the lot. Tyler was extremely helpful and personable! He was training Donovan and brought him along for our "check" ride. Donovan was great as well. He entertained my 14 yr old with soccer stories once he found out my son loved soccer. The entire experience, from Tyler to Donovan to Tony in finance was superb! My wife enjoyed Carrissa's professionalism and eagerness to help! We love Subaru Port Richey. It's about an hour drive for us, but it's so worth it! They're doing things right when it comes to customer service!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

On 6 February had my Dodge Journey iln for a problem. Problem was detected repidly and the service advisor, Manuel Soto, did a excellent job. Thought I would be in there for hours as a condensor was going out. Lessl than a hour later the condensor was replaced &I was on my way. Thank You Very Much. James Savidge

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Dustin Taylor was very laidback not pushy and for that reason I’d do my business here again! Very nice gentleman! Clean dealership too! All around good experience!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Mitchell CDJR sets the standard for customer service. 1100 miles from home, Check Engine light comes on in our 2020 Ram and noticeable engine issues. Contacted Mitchell CDJR, Wesley Roberson, Service Advisor, instructs us to bring it in and they will investigate. This was after another dealership, informed us that they could look at it in a month. After review Wes had to deliver the bad news that there was a catastrophic engine failure. Dave Marshall, Service Manager assured us that they would do everything possible to expedite delivery of parts, and required shop time to get us back on the road. Additionally, he committed to a timeline that would keep us from returning home to the northeast while waiting for repairs. We contacted a national car rental agency and learned they had no cars available. Dave assured us they would help, and connected us with Jessica Mcguffin, Customer Coordinator. She arranged a weekly rental, and drove us to Mitchell Nissan to pick up the car. The rental was a 2024, reasonably priced and very easy on gas. Upon return Dave provided a loaner, while Tech Mike Ray finalized the major repairs. Once complete we were assured that driving the 1100 miles home would be fine. Most of those miles were on interstate, there were, and have been, no issues. I realize that this is a lengthy review, but this team needed to be recognized for their natural customer service and actions.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

very good. Had a nail in one of my tires and they fixed it no charge nice.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Josh was a great help in figuring ending me a car in my price range.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I went in for a test drive. I’d called ahead and the vehicle (CR-V hybrid) was pulled up front and ready to go. A quick interaction with the manager and the salesman (which may have gone faster because I was already in their system from a prior visit) and we were off on a good test route. The salesman, Sasha, was knowledgeable about his product and easy to converse with, and asked good questions to get a feel for what I was looking for. No hard sell. If all dealership interactions were this efficient, effective and pleasant people would feel more positively toward dealership relationships.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Matt Reid in the service department was very helpful, honest, professional and informative about my Honda Accord needs!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

I bought a car today from Ramsey Abed .he was very helpfuly very fast and friendly .Great attitude everyone should buy there cars from him

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Great costumer service and excellent team of sales and service personnel, will buy again from them. David Rivera of the sales team is awesome and Sergio on service go above and beyond to give you the best costumer service experience. Keep up the good work.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Bought our last 6 cars there fixing buy another one work with Brent Poso everytime!! Very well dressed, clean cut, always smiling knows his finances and always finds us the best deal out there!! Hes the reason we come there and stay there David & Patty Ezell

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Very nice people to work with, helpful, although I haven't found my forever Ranger,I'm sure they'll keep in touch with me.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Great service. I should?ve gotten the extra recommended service. I will return to have that done At a later date. The service rep was very attentive to me.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Bill Atkins was super friendly and helpful. Helped me get back on the road quickly when I was pressed for time and the cost to fix was under budget and much appreciated. I will rely on Bill for all the service going forward for my Audi.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

My salesman Jason was awesome. He was very attentive and very professional and explained everything to me that heeded explained. .I will recommend him to any of my friends and family whenever they?re in need of a new/used car or truck. Jason made my shopping very easy and absolutely no stress. Jason you are AWESOME!

Makindra was excellent! I asked a lot of questions which she was able to answer in a way that didn?t make me feel stupid. She took my concerns seriously and helped to avoid keeping me with a rental for too long. I think I have a bit of a lemon but Makindra helped keep me sane throughout the whole experience.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Had a oil change done a few months ago and was due for another. Asked them to check to see why it was leaking. They informed me the oil filter was put on loose and it was their error. I was released it was something they admitted to doing. Their honesty just makes me feel I can always trust them in service and purchasing a car there. They made real good on their mistake and took really great care of me and my car. To the point they even came to my home to clean the oil spots in my garage and my daughters driveway. GREAT CUSTOMER SERVICE!!!