Just a great group of people here. Great experience!
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
We are a FORD family. We own an F-150 Limited and have been over the moon with it. While in Port Arthur we saw the 2017 EL Limited Expedition. It was a great price and Tray Batson was our sales person.
Tray is professional, knowledgeable, funny and just GREAT all around Customer Service. He made us feel right at home and resolved all our concerns.
We would highly recommend ENERGY COUNTRY FORD in Port Arthur, TX.
2018 Ford Explorer XLT Review
Great SUV!
by greg from Naperville
February 20, 2019
5
This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.
This is my second car buying experience with Hertz Car Sales and I loved the customer service. Everyone was friendly and very helpful. The process was quick and easy. I would definitely recommend anyone looking for a car, Hertz is the place to go! They have a great selection and very reliable cars. Thank you Hertz for making my car buying experience pleasurable.
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I had seen this truck online and contacted the dealer, with my recent divorce and life in shambles, I had a F150 Platinum and it was taken from me in the Divorce. A day hadn't gone by that I didn't remember my beautiful silver truck that I no longer had. With life and my struggles, I didn't know how I would get this truck, but I wanted it and I mean bad...... Initially when I contacted the dealer it was a little out of my price range and having a father that was a car salesman I knew all the pitches and deals that sometimes you have to be patient. I was driving my dads 2004 van and it was a struggle to be enthused to get up and go anywhere in it.... Don't get me wrong, I was grateful to have any sort of transportation, but after Thanksgiving (Thank goodness for apps and internet, I had turned on the price drop notification). I had been contacted also by the dealer a couple of times before the price drop but sat patiently waiting for me to be able to afford it and if it was God's will I would (well God's will and these wonderful guys at Honda of Abilene). Price dropped on Saturday morning and my notification came on my phone. I sent Shane Davis and Steve Burgh a text saying, I will be there to get my truck this afternoon. It was a duplicate almost of the truck that was my dream truck. Silver F150 Platinum, the only difference was this one had chocolate leather, my previous did not, but I knew it was meant for me...... They responded back to me immediately and started working on it. This was imperative because I live in Ft. Worth and Abilene is a bit of a drive, so after they confirmed they got me financed I hopped in the old van (which gratefully my dad had given me title to) and I hauled xxx all the way to Abilene. Shane had to leave before I got there, but I arrived about 5 minutes before 7 when they close and because they cared about me and knew that I deserved to have a 2nd chance in life Steve Burgh stayed late and because of both of these guys and my patience.... I took my life back and I have my beautiful F150 Platinum Truck (its even the exact same year as mine was). I feel like a million bucks riding in this truck and I owe it all to them for caring about a lady who had hers taken from her 2 years previous and the joy in my face when I got there told the whole story. Steve took care of all the details and I got out of there around 8, another thing most people wont do is work late these days but he did. I didn't get to meet Shane he was already gone but he worked with me and Steve to get the deal done. Even having a father in car sales all my life and knowing all the bs that comes with that, these 2 guys gave me a whole new perspective on a car dealership and if I can recommend any dealer for anyone, I would drive another 250 miles to get my deal with them and I was soooooo excited they were going to put gas in it for me but I was too excited I drove off and forgot to let them. Thanks to Steve Burgh and Shane Davis, you made my new slogan on facebook a reality "I just took my life back" and I owe them all the glory that comes with that. I think of their kindness and dedication to help me someone with terrible credit and a job I haven't been in but a few months, but they got me affordable good financing and delivered it to me within just a few hours of my notification I was headed their way as soon as that price dropped. My words to anyone besides these are the greatest car salesmen ever is patience is also a virtue when shopping for a vehicle. You cannot find the truck I bought anywhere with the miles it has on it for under $28k-$30k, they saved me thousands!!! I paid no where near that and told them I am forever grateful. I will be contacting them, IF that is IF I ever need another vehicle.....
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
enny Lopez has been amazing to work with! He makes the process of purchasing/trading a vehicle seamless and stress free! I would highly recommend Kenny to anyone in the market to purchase a vehicle! We always drive the 30 extra miles just to deal with Kenny at West Texas Ford in Anson over purchasing from our local dealership because of the customer service and continued dedication even after the sale! Our experience has always been above and beyond our expectations!
2018 Ford Explorer XLT Review
everything I wanted and more..
by Big Wayne from Lakeland, Fl
February 21, 2019
5
roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price
Thumbs up to IVAN, ERIC, FRANK AND RYAN. Each one of you did a unique and great job, helping us through the process. There was no need to come home with bunch of papers, cus all documents were downloaded onto a flashdrive for us. Great technology and excellent deal! 👍
employees are very professional. they dose great service and very fast processing. i rely enjoy shopping from them.
2018 Ford Explorer sport Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Thank you ! Chris Ratchford for showing us the Ins and out of our Ford Explorer...and for answering all our needy questions we had !
Best of luck ¿
Randy and Deb Levenhagen
Plymouth Iowa
2018 Ford Explorer XLT Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
Really nice people overall, the vehicle we bought had and issue and they fixed it right away. Would definitely recommend them to a friend. We will for sure go back
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
Just purchased a new Volkswagen GLI 2016 sedan ! This vehicle is not only beautiful but is equipt with amazing features ! Thanks to sales agent Jimmy Ascosta I'm driving around a hot seller. What a awesome team at city Mitsubishi !
2019 Ford Explorer XLT Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
I purchased a used car from Ryan. Besides getting a great deal, he was knowledgeable and very professional. I will recommend this dealership to all of my friends and family.
2018 Ford Explorer XLT Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
Bought our 2014 Chevy Silverado from West Metro Buick with a trade in of a 2013 Honda Accord. They gave me a fair price for my Honda and a fair price for the Chevy. We had signed the paperwork for the truck and afterward they said they forgot to mention that the truck has some hail damage- which they will be fixing for free. We got a free rental truck while this repair happened. Then, a while later, we had taken the truck into a different repair shop and was told something (I'm not car savvy so forgive the vagueness) on the truck was broken and it will cost $2,000 to fix it. Well, we bought a warranty from West Metro so we brought it there to see if this repair would be covered. They said it would, but that part isn't actually broken. What we needed were replacement rear brakes. My husband said he would replace those himself and the service center was fine with that. No hassling or dishonesty on their part. LOVE this dealership and their service center. They are honest and fun to work with when purchasing a car. Will definitely be back when we need an upgrade.
2018 Ford Explorer Limited Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
Took care of our noise problem and found that vehicle needed aligned and took care of that.
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
We have bought a few cars from Chuck. He really knows what he is doing and is the best in town! He worked hard to make sure we were able to get our truck at an awesome price. He not only took care of us, he was awesome with helping keeping my kids entertained while we were trying to make a deal. Highly recommend Chuck to anyone!
2015 Ford Explorer XLT Review
Nice, but Ford needs to fix their SYNC problem
by NadineMN from MN
April 5, 2019
4
Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.
I was recently car shopping, which can be a daunting experience, but it was made so easy by Andrew Spigelman. His attention and expertise were second to none. I was very happy to have him show me all the options and availability for my price range and didn't feel rushed at all. I know where I'm going to buy my next car, and from whom. Thanks for all the advice. Highly recommend Andrew Spigelman and Norwalk, who made a difference in my choices and who to trust in the whole car shopping experience.
2019 Ford Explorer XLT Review
Great car buying experience
by oesjoy from Orange Park, FL
May 3, 2019
5
This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.
Finally!! I found a Auto salesman that knows how to give amazing customer service. His name is Andrew Spigelman and he works at Hertz in Norwalk. Sometimes I can be difficult to work with, but Andrew was very patient and understanding. Even though I did not buy a car because of my DP I will definitely send everyone I know to Andrew only.
2019 Ford Explorer XLT Review
Great ride and very dependable
by Dr. Allen from Clarksburg, Ma
May 1, 2019
5
Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far .
Very smooth and quiet drive
Service reps are friendly and empathetic. From what I can tell, they try not to sell you on service or parts. I have three Jeeps, and all have been serviced with oil changes and recalls. The diagnostic fee seems higher than I'm used too if you need something checked out. Overall, I've had a good feeling with the dealer.
2013 Ford Explorer Limited Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
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