Used Ford Explorer for Sale in Bedford, VA

I was very surprised by the "down to earth" people are lynchburg Mazda. Charles Beck helped in every way possible including going back and forth trying to make a deal, moving me to another work station because I was freezing, helping move car seats,..... He was fast and communicative. Although we didn't make a deal, my experience will have me looking up their inventory for future car needs.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I initially went in to purchase a car from a salesperson I knew well. He was unavailable, so I was greeted by Colton Stallings. He patiently followed me as I zig-zagged through the lot searching for the EXACT car I viewed online earlier. He supported and guided me through my decision making process effortlessly. The financial director was very informative and kind as well. I never felt pressured to purchase anything beyond my comfort level. He obtained the perfect payment plan and coverage that I needed for my 2018 Nissan Rogue S. I offer heartfelt thanks to all who participated in my purchase. You guys rock!

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Just bought a 2017 Kia Sportage from Jon, we really enjoy working with him!! This happened to be our 5th vehicle from Automattox. If you are in the market come here and ask for Jon. Mark the general manager is a trip too!

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

The Terry dealership is a lovely, friendly, welcoming and very customer-service-oriented place to buy a car. I feel very fortunate that a friend recommend them to me because a usually stressful search for a new car was so very easy and unexpectedly even enjoyable. Sales person, Darren Miller, treated me more like a friend than just a customer and answered all my questions and concerns to help me choose the right car for my needs. The sales transaction and paperwork were easy and without pressure of any kind. I highly recommend this dealership and feel it is well worth the 50 mile drive from my home for the confidence, reliability and peace of mind I experienced here. I have been told their service department is also top notch, so I look forward to a continued great relationship. I'm grateful for the opportunity to buy my care here.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Went in to discovery looking at a 2018 challenger. Tysheem at Discovery took care of me. Great customer service! Will definitely keep Discovery in my top places to trade vehicles.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Our sales representative was friendly, kind, considerate, nice, efficient, respectful of the elderly, and our salesman, Sumner, completed his paper process in timely manner as well as previously completed pricing and answered questions by phone before the hour long trip to purchase new truck found on website.

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I only did some emailing back and forth, they where prompt and followed up great!! Very impressed, I will reach out to them and make the 2 hour drive to give them a chance.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

The dealer listed the vehicle and I contacted them to see it. When I arrived they couldn't find it. On a second trip they found it but it hadn't been cleaned or checked. Two more trips later everything was done and I bought it. Vehicle was in good shape and they were professional but they could have done a better job of having it ready when I first contacted them to come look at it.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

After car shopping for months. Originally was on the search for a Tahoe or Yukon. So happy I went and test drove the explorer. I fell in love with it. And now a proud owner of one.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Needed comfort for entry/exit from my vehicle, Mercedes Benz C300 was becoming to painful to ride in, entry/exit. After reading reviews thought I would give the Ford Explorer a test drive and was sold. Granted, I selected the Platinum with all the bells and whistles, but this vehicle rides and handles like a true luxury vehicle. It has met all my expectations, needs, has had great reviews, a very intelligent vehicle.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

If you prefer dealing with a courteous, respectful, knowledgeable, fair-minded, "quick-to-the-point" automotive sales team, we confidently recommend that you check out Virginia Select Auto Sales (VSA) whenever you're in the market for a quality used car at a fair price. The VSA sales team truly puts into practice the positive business philosophy described on their website. Our buying experience at VSA was extraordinarily pleasant because we were treated with respect by each team member encountered. "High-pressure"/"shell game" sales tactics were non-existent!! Instead, each member of the VSA organization we encountered demonstrated a genuine understanding of the importance of customer appreciation & a desire to completely assist us. Our high regard for VSA is validated by subsequent accounts that share a few highlights of our "VSA" buying experience. Prior to officially visiting Virginia Select Auto (VSA) we had searched the Internet for well-optioned, low-mileage 2016 Ford Explorers & test driven examples at competing vendors. We had also made two (2) "Sunday, off-hour" visits to VSA for cursory inspections of candidate vehicles. These experiences, coupled with prior online research, acquainted us with the fair market value of our "Trade-In" and the vehicle we sought. Upon our arrival, Customer Service Representative, Damian Garrett came from the sales studio to promptly & courteously greet us (attentiveness even before we could finish exiting our vehicle)!! His comprehensive knowledge/explanation of the features/options of the subject vehicle were extremely refreshing & helpful. Our "test drive" was not restricted to a limited-distance, "cold engine", slow-speed, punctuated "ride around the block". Instead, we were encouraged to thoroughly evaluate the vehicle's performance under operating scenarios we felt were important. All of our questions & concerns were acknowledged and appropriate follow-up with other VSA team members was made as soon as we returned to the showroom. After: 1) An explanation of procedures & policies VSA employs regarding selection & purchase of one of their vehicles; 2) An introduction to available extended warranty programs; and; 3) Completion of customer identification paperwork, we were introduced to Jerry Williams (Sales Manager), who handled presentation of the purchase proposal & negotiation of the final vehicle purchase agreement. Jerry Williams also greeted us with respect & courtesy throughout the negotiating process which was cut to the chase immediately after our initial counter proposal (no long, arduous, anger-provoking, back & forth negotiating iterations here!!). He thoroughly explained the basis for VSA's initial sales agreement proposal, identified what was acceptable in our opinion, and successfully worked with his upper management to make possible acquisition of the vehicle under terms we felt were fair & amenable to both parties. It was great to reach a final agreement without VSA going through annoying, intermediate attempts at making an agreement that we were not going to feel comfortable with!!! after amenable sales terms were reached, Jerry introduced us to Blake Howery (Finance Director). Blake tailored our extended warranty program review to options we had previously expressed interest in and didn't waste our time going through undesired alternatives. His explanations and answers to our questions clarified our understanding of the warranty offers at issue and aided our decision -making process. Subsequently, the purpose of each sale-related paperwork element was thoroughly explained before it was presented to us for signature. Adequate opportunity for questioning was afforded throughout the process. Finally, while Damian was installing our license plates & helping us transfer personal belongings to our newly-purchased vehicle, another VSA staff member (with whom we had no direct contact on the showroom floor) also congratulated us on our purchase!! David & Cindy B

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I worked with Aaron today and he made this decision so easy! I got a 2016 Jeep Patriot. He made the whole experience fun and easy. I've been searching for a new vehicle for the past year and wasn't satisfied with other salesmen, but Aaron was able to get me everything that I was looking for. He was extremely friendly, professional, and easy to deal with. Thank you Aaron!!!!

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

We were very happy with the service we received. John made the buying process very easy. We made a 3 hr drive to purchase our vehicle and John had the Flex cleaned, fueled, and ready to go. We would not hesitate making the drive to buy another vehicle!

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I have only had this explorer one day so it is hard to judge but I really enjoy driving it very comfortable I do like the appearance