the guys at Hamilton Ford have earned my business for life! I bought a truck from them and never even had to go in their building, all thanks to cars.com!!! of all the search sites, only cars.com totally allowed me the ability to search by trim line, accessories, adding and special key words that really made my narrowing down time minimal and made it easy for me to find the exact truck I wanted...thanks a million!!
Facilities could use an upgrade, but for a small dealer in a small town, not bad. Rocky was very friendly and took good care of me. Ended up with a good used car and am happy with it and the price I paid for it.
I have been looking for a truck for nearly two years, whelp this weekend I pulled the trigger. The salesman was Dallas, he was no pressure and no hassle. Dallas was up front and just wanted to make sure I was taken care of. I compared trucks from several dealerships over several states. It came down to a handshake and a promise of service. I went with the F-150 over all others and couldn’t be happier. It rides better than my luxury sedan. If you get a chance stop in at Tri Lakes Ford and see Dallas, he’s also on their youtube video.
I contacted Clay Maxey Ford through cars.com. They promptly responded and I started a line of communication with Blake Scott about purchasing the vehicle. It was over an hour drive from my house to the dealership, but it was well worth it. The purchasing process was very trouble free and I am very happy with my truck and the service they provided.
Curtis was great to work with and helped us find the right truck with the features we wanted. Tri-lakes has serviced our existing vehicles for at least the last 7 years and customer service has been excellent!
In the last three years have went to Clay Maxey Ford for service three times. Left angry the first time and a little upset another. Today I went for the Ford Works service and Computer Flash as I installed a oem remote starter. I left totally happy. I was at the point of thinking about timing service on my truck for trips up north to see family but their service department today (rep. Haley Estes and the service manager) changed my mind about This dealership. I will be having my future service done there and they have a customer for life as long as they give me this type of service.
The service was supreme as always but the customer service could use some fine tuning. This was the first time we had experienced the run around from the people behind the service desk but Ms. April would always shoot straight and the guy in her place now was not there to please the customer just to get the customer out of his hair. We was told that the injectors would be there on Thursday because they were out on Wednesday but on Friday afternoon the injectors were still not there except for one new one. The service guy needs to not story to the customer but the service itself was great and the problem was fixed but the hold up was the folks behind the desk.
Outstanding service again to my 04 Corvette. Service engine light was on, troubleshooting and repair was done in about an hour. Service rep came into waiting area, explained service required and it was done in a quick efficient manner. Very polite, friendly and expert service staff. Outstanding!
We have purchased trucks and cars from Pinegar Branson for many years. Every one here is the very best there is in this business. We would not think of going anywhere else. It is always the same throughout this organization . All people are very friendly towards us. This is a great place.
Very friendly and polite. They don't seem rushed or bothered by serving the customer. I had an engine alarm that local shops said would cost $600 plus leave the truck all day. Tri-Lakes ran tests and found fake alarms updated and checked the systems. They found no problems and only charged for the hour of testing. $107. I am very pleased with their honesty and would not drive to Springfield or Harison with the best service right here.
Dropped my car off for Transmission repairs and it was done in 4 hours. Customer Service Department communicated with me the entire time and on top of that my car was clean as a whistle when I picked it up. Will buy from them as soon as I need a new vehicle. 5 Star
After sharing a car for almost a year (with two kids), my fiancé and I were in desperate need of a vehicle with not a lot of money. We ended up going to Clay Maxey, and from start to finish they worked with us! They treated us just as important as people who were looking at $60,000 vehicles. I have nothing but good things to say about Clay Maxey Ford in Harrison. Thank you especially to Sean Shoemaker and Bill Thomas for your service, respect and humbleness.
Service department always friendly, respectful, answers questions. Sales team is very helpful. Makes me feel welcome to come into their business.
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