I had the best car buying experience ever at Butch Oustalet Ford. My salesperson was very knowledgeable about the Ford Fusion Hybrid that I leased. The sales manager, Gary Burtch went above and beyond my expectations to get the exact car that I wanted. I highly recommend Butch Oustalet Ford and Mazda to anyone that is in the market for a new or used vehicle.
Best car dealership I have ever been to in my life!! Stacey Jones was the specialist we had and he did a great job we couldn't have asked for better customer service!! I would buy a vehicle anyday of the week from the great team at Mandal GMC such a wonderful experience!!!
Very stingy sales manager. My salesman was very courteous, but had to represent his boss who was unpleasant. The car has transmission issues, but it was used, so I bought it as-is. Lack-luster customer service. Will not return because of the manager.
Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....
Took my 20111 Ford Ranger in to have the passenger air bag replaced. The customer representative was cordial and promptly greeted me and told me to leave my vehicle for service and directed me to a waiting room and also explained that the needed service would take approximately 1 and 1/2 to 2 hours. When I returned to the dealership the service representative saw that I had arrived and came out to tell me that my vehicle was ready for pickup.
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