Used Ford Explorer for Sale in Lubbock, TX

bee got our family what we wanted. .

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I was about to make the 370 mile drive back home when my car started to miss. The folks at Gene Messer diagnosed a bad fuel pump which could easily have left my wife and I stranded in the middle of nowhere. They arranged for a rental car while mine was being fixed. Thanks for the help.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Well, Messer Ford is the reason I break my vow never to use a dealer unless absolutely necessary. Do majority of my own work, and know when something needs done - I can beat their cost in my own driveway, but they make it well worth a little extra cost (not to mention recycling oil, time & trouble & so on). Have had all my Fusion services done here, & have now bought 3 sets of tires. Always friendly, efficient service & Advisors go over anything the Tech finds with me plus I get a printout. I can get an oil/filter change done quicker, but don't have a Ford Tech doing a 100-something point check, and the price is the same - actually cheaper if they're running one of their specials. While waiting, customer lounge is nice - big screen TV, reading material, Wi-Fi, coffee, tea, Coke, etc., donuts (till they run out) plus burger/Italian fast foods across the street. Have used the dropoff/pickup shuttle when necessary. (Also - Surprisingly, had the best deals on tires 3 times now). Mondays & day before Holidays, they're usually slammed, but they did work me in one time with a last-minute emergency. After several years - so far, so good. They've earned this rating.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

From Tina my service rep to the shuttle driver = fast, friendly, and professional service! They addressed all my concerns and since I’m handicapped they brought my car directly to me so I didn’t have to walk very far.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

Rachel did a great job in taking care of the recall notices on my 2014 Ford Escape! She followed through from start to finish! Thanks again, Rachel!

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Excellent and dependable service. Was totally pleased with the checks made which revealed some cracked wheel nuts that were replaced and a bulb which I’ll return to have replaced.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

We love coming over to Gene Messer Ford to get our Lincoln MKZ's oil change. We make a special trip from Clovis, NM because we love the facility and the friendly staff. They are always courteous and get you very quickly.

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

Everything about my purchase was wonderful! The sales team was great! The financing was easy. Even Mr Mears came by to congratulate me in getting one of the very few manual transmission vehicles out there! I have already taken advantage (many time) on the free car washes for life. I???ve heard great things about the service department- which is one of the reasons I chose Mears. Hopefully, I won???t have to visit them often. What a great place! 💯

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I have owned a Volvo since 2010 and have been happy with the staff and service department. I purchased a new 2018 XC90 in July 14 . Salesman Tyson Shirley was personable, professional, patient, easy to talk to and truly seemed interested in getting me the car I wanted. Financial specialist, Jeremy Albo was also professional, personable and did everything he could to get me the right price for my trade in as well as incentives on my new car. Both of them were available to talk to when I had questions after my purchase. Tyson and Jeremy delivered my Volvo to me and took the time to set up and explain all the technology features on my new car,"Thank you", by the way! I love my new 2018 XC90 and would recommend this dealership.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.