Used Ford Explorer for Sale in New London, CT

I brought my 2015 Explorer in for routine service (oil / filter change & tire rotation). The service rep took my vehicle at the appointed time and was very polite. Afterward, he reviewed with me what work was performed and the results of their multi-point inspection. All work was performed and completed as promised. I also provided my new e-mail address, which may have delayed my response to this survey; although I believe I received a survey directly from FORD, which I believe I did respond to earlier. Regardless, I was very satisfied with my service at CREST FORD and look forward to my next service appointment with them.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

As usual during a Saturday "Works" appointment, my car was taken in for service right at 8:00am. Work was completed in under 45 minutes while I waited. This weekend was a special treat as the service department was having an "Open House" and I got to go down on the shop floor and have a look and talk to the technician working on my car. Great job as always. Thanks.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I purchased my 2013 Ford Fusion at Crest Ford. The service people were polite and helpful and I was able to make the appointment quickly.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

My husband and I recently purchased two new Kia Sorrento's from Kia of Old Saybrook. We met with Fran Drake who was without a doubt the best salesman I have ever dealt with. Our entire experience was great here. We had met with a few other dealerships and decided to go with this one because they not only had the best prices, but were the easiest and nicest to deal with. I highly recommend this dealership.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

I drove an hr and a half and without a hesitation. The vehicle was priced the best in the area and I got an extra set of snow tires with rims as a bonus. Thanks again Joe and Champagne motors it truely was a pleasure. See you guys soon!!!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I had a 2014 Ford Focus with the clutch/transmission problem (3 replacements 2 under warranty 3rd paid for). I was pretty upset having to pay for a defective design that Ford cannot permanently fix. With negotiation I was able to trade in the car with 0% financing, dealership paying off the remaining 7, 800.00 as down payment on new 2018 KIA Forte and they even returned the 1,146.00 I had paid to get the third Fore Focus clutch fixed. Best yet my monthly payment remained the same and affordable. If you want to be treated fairly and with respect go to John Senek. My husband and I have bought all our cars at Columbia Ford for 25 years and John is our go to salesman. John really helped me through this negotiation and treated me with respect and fairness. He went to bat with the company leadership to see that I was treated fairly. I am now driving a new 2018 KIA Forte. John Senek is ethical, honest knowledgeable and fair. Buy your car from him! KB

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I have my 2015 Kia serviced at Columbia Ford Kia and I gotta say, everything there is top of the line. I never mind taking time off of work to get stuff done for my car, because I can take advantage of the wonderful Thunderbird Cafe, free internet, free coffee and water, all the while knowing that the work that I???m having done is excellent. The service folks are professional and polite, everything is clean and everyone there seems to be enjoying their job. So what???s my gripe? It???s not really a gripe, more of a request. Every place in the entire compound has music playing. That???s fine (assuming you???re ok with Classic Rock), and the Cafe and Waiting Area layer on a couple of TV???s playing news stations on top of that. Ok, that???s more than I care for already. So, imagine my surprise when I go to the restroom and find that not only is there a TV playing (loudly) right above the sinks, but for some reason, some sort of stand up comedy schtick is being broadcast through the PA on top of the TV narrative. And I wish I could say this was a one-time occurrence, but it???s not, it???s the norm. I guess there are a lot of people who need to have some sort of electronic chatter on in the background, 24-7, but I???m not that person. I really, really love the quality of work I have done at Columbia Ford Kia, but I wish to god there was one place in the entire building that I didn???t have to be subjected to endless TV/Radio/???comedy??? chatter. Would be nice to have one quiet room. Otherwise GREAT!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Very friendly and helpful staff. I told Andy what i was looking for and he found the perfect car for me. They took the necessary steps to quarentee it Ford certified. The day we picked up our car, everything and everyone was ready for us. After signing papers with Andy, we went to Jake and finished ip the paperwork in a timely manor. PS, dont fall for Jakes spilt coffee on his desk. Andy made sure that i was comfortable and familiar with the car before he sent me on my way. I went to Columbia ford because my sister and nephew just bought vehicles there and reccomended them to me. They were right, Columbia Ford is the place to go when you are looking for a new or used vehicle 👍👍👍👍👍

So as the miles racked up in my 2013 Mazdaspeed3 it got to the point where I had to decide if it was worth keeping. I had done several performance upgrades to it and was sitting at about 300hp to the front wheels. There was one huge thing that it was lacking however, a warranty. As a new father I have to put reliability and safety over fun now but that didn't mean that fun was totally out of the equation. I had received several letters from Columbia Ford after getting my Mazda serviced there referring to their desire to possibly buy my car. I always scoffed at the idea. As time went on I got a phone call. While I was still hesitant about trading my car in (I love that little guy), I was also curious. I decided to go and see what was what and the staff was extremely friendly and polite. Tim, the salesman that I dealt with was not only professional and personable but also a gear-head like me! The whole process was easy and very comfortable. When all was said and done I ended up with a 2017 Ford Focus ST1. Now it doesn't have all the bells and whistles that the Mazda had but it's spunky, handles far better than the Mazda stock for stock and the amenities that I was missing in the trade can easily be sourced online for a fair price. All in all I have nothing but good things to say about the crew at Columbia Ford. From the sales department to the service department you can't go wrong. Now only if I can convince them to set me up with some Recaro seats!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I purchased a new 2017 F350 Power Stroke 4x4 from Columbia Ford Kia after a recommendation from a friend. My experience was excellent, working with a team of employees to make the process as smooth as possible. Tim Bassett, Henery Gregoire and Jake Gurzler did a fantastic job handling all the paperwork and making me comfortable through the entire process. The detailing of the truck made it look absolutely fantastic. I hear comments everywhere I go, on how nice the truck looks. I'm quick to let everyone know I went to Columbia Ford Kia. I love my truck, Thanks Columbia Ford!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never had a problem getting in and out on a timely fashion. While there, had gourmet coffeee and a toasted muffin from the Thunderbird Cafe???!!😜

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

This car met all requirement has plenty room front and bag it ride grade has Sony sound system and 3UBS port doula moon roof leather seat and more.

I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Was looking to get into a new Silverado however I was getting the run around with a lot of dealerships. I use scranton for all of my service as for Zach is straight to the point with whats wrong and ensures fastest turn around possible. After explaining to him my intentions with my 2015 and all the issues I was having trying to upgrade he referred me to Jeff and Liz. Liz called me and asked me to come in and see what they could do for me. I was hesitant but confident that Scranton Chevy would be the place if any to walk out with a more practical family vehicle. I showed up and was greeted immediately by Liz. She walked through the process/options thoroughly while Jeff did some numbers on my trade. We were able to make things work and it was time to do up paperwork for the 2018 Silverado, and thats where things got a little crazy! Being active duty I was trying to register the truck in a different state but my insurance company could not get their paperwork right after 3 calls, finally did and then we had to change it again... however... liz and jeff maintained their positive attitudes and guaranteed me we would get everything figured out and I would be getting the truck. We spent some time making more phone calls and a few more faxes and emails back and forth until things were right! However it was too late to put ink on paper so I got to go back and visit them again the next day! Once again greeted with a warm welcome Liz and Jeff had everything ready for James and I to sign. James was straight to the point penny for penny. No beating around the bush or trying to cover up hidden fees or sneak anythin past me. He explained in detail every cent I would be paying! All in all I had a great experience with Liz, Jeff, James and Zach. The staff of Scranton Chevrolet Sales and Service are amazing!!! They always kept in mine the best interest for me and made the process as painless and quick as possible. From the phone call to come in all the way up until the OnStar setup and driving ofd the lot I had a great experience and would definitely recommend doing business with these people! You WILL NOT regret it! Thanks again for all that you did for me and you will have my business as long as I am stationed here or in the surrounding area!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Ford Truck(first time customer). My sales consultant was Donnie and he was great, also the sales manager Andrew and the finance manager Guy made my experience very pleasant. Great dealership with friendly staff.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.