Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!
Chris over in the Nissan building is great to work with. My 1st choice of car did not work out but he found one that fit what I wanted and called me in and I purchased it. Chris is hands down the best and most personable car salesman I've ever worked with. Will be going back in future.
Billion Auto Group especially Doug Collins in (service) and follow by Steve Stout ( GM) were incredible to work with. I purchased a Yukon XL Denali and it had an annoying rattle noise when driving at 60mph. For the price of the car, I wanted this fixed. Doug was incredible in service and worked with me to resolve the problem and even had a GM engineer come to Bozeman to look at the car and see if it could be rectified. The problem was sporatic and sometimes Doug was not able to hear it when he test drove my car. Even without hearing the noise constantly, Doug took care of me and put in the paperwork to replace. I was not treated as annoying customer or pushed aside but instead with professinalism and understanding. I kept waiting for the other shoe to drop and have an issue along the way with replacing the car but that was not the case. Steve Stout said to me numerous times, " you don't worry, we will take care of you and handle it with GMC." Even when GMC said they would not take care of 2K that I purchased for an insurance detail package, Steve said he would take care of it for me because it was the right thing to do. GMC furfillment center rep even told me that they were extremely impressed with this dealership and their timeliness and throughro paperwork. They said most dealerships are difficult to work with during this process and that most people have to wait up to 6 months to get their care replaced. My issue once approved was taken care of in less than two weeks. Bottom line, Billion was outstanding and my husband and I will be lifelong customers because we trust we will be taken care of! Buy your car here, no joke they are wonderful!
I'm a customer for life.Every part of my truck buying experience was easy and fast im very happy with my new truck and will recommend everyone I know to shop there they won't be dissatisfied.
There 100% worthy in my opinion. I hope this review helps anyone looking for a vehicle to go with Snyder
First Rate!! Jay Constantino was very responsive to my questions via text and email, came in on his day off, and I drove through a snow storm to get there. Awesome team, and I will look forward to doing business here in the future.
Excellent service.... would definitely purchase again. I would definitely recommend this dealership. Purchased used vehicle from Taylor's before and was completed with minimal difficulty. New purchase was even better.
Purchased my first brand new truck today, and it couldn???t have gone better! I met Sean a few days ago, and told him what I had in mind. He got right on it, and two days later, I had the exact truck I was looking for. Taylor???s gave me a very fair value on my trade, and I was on my way in a brand new Titan. Thanks again, Sean!
I had been looking online for my ideal used vehicle, and Taylor's Auto Max had the best selection to choose from, but I was coming from out of town. Jay had made the distant experience as easy ands seamless as possible by communicating with me over several days. By the time I arrived, it was a quick and painless process. I highly recommend purchasing a used vehicle from this dealership!
Woke up at 3:25am...took two flights (including a 3-hour layover in Seattle) just to buy a car???
YEP! That was what I endured to purchase my 2014 Nissan Murano CC from this dealership. It was by far one of the easiest car buying experience I have ever had. The car was better than described and even had more features than expected (tow hitch & pin stripping for example)
They even picked me up at the airport!
My 1,252-mile drive home was fantastic and just what I needed to get acquainted with my new ride.
Looked at a car with intentions to purchase it. The car had a clean Carfax report with the salesman promoted heavily. We pulled out of the purchase because we found on Autocheck that the car had been in an accident. Dealer's should know all the history available, especially if they are going to promote accident free reports.
Wayne and the crew are friendly and want to help you find what you want for the best deal. NO pressure ever!! Love the tech support...I just swing over there and they answer my questions!! When we were out of town hunting one day l locked the keys in the pickup...NO service for OnStar....Derrick found us somehow and saved us!!! :-)
Friendly staff. Gave us estimate when it would be done and it was done. Offered us a ride while we waited. very smooth process and were just very nice to deal with.
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