My son bought his first car this past January from Seelye and they found the perfect car for him. A few weeks ago he hit a deer and the car was totaled. Khristian got the cars he was interested in testing out very quickly and then took us very smoothly through the loan process. Len helped us with the financing, claim info and pay offs as well as getting the refund for unused GAP and Warranty. My son is even happier about the new car but hopefully we wont have to be back a 3rd time any time soon for him.
We had a wonderful experience shopping for our pre owned Jeep here! Scott Brockelbank was helpful, kind, honest, and treated my husband and I like family. He went above and beyond to make our experience a good one. We will never go anywhere else to find a vehicle!
I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
Grandson bought his first car.
2017 focus 8000 miles from Ziegler. He is eighteen. Father lost in army.
I helped him by phone. I trusted these guys to play it straight because of reputation and my interview of used car manager.
All went just right. My grandson moved to Texas. Austin. Engine blew. Local dealer Maxwell Ford tried to charge him $6500.00 to fix it. Would not file warranty claim. I called Rob Carrol at Ziegler asked for help. He coordinated with Mike the service director and the owner Harold Ziegler. They tried to help with this dealer. Maxwell's service director Jim May would not help. $6500 that was it!
Ziegler sent a truck to pick up the car in Texas and brought it back to Plainwell Mich. to their dealership. Filed a warranty claim with Ford motor company. New motor installed No charge. Zieler covered transporting the car from Austin Tex. to Michigan because they said it was the right thing. That's leadership and customer commitment in my book.
Jim is an excellent diesel mechanic, when servicing the truck he reviews everything and lets me know about items coming up that will need attention, I like this attention to detail as it allows me to be proactive on repairs I never find myself on the side of the road waiting for a wrecker
Have been going to HZ for almost forty years. Their ability to service our cars have been excellent.
Appointments have been prompt, service superb and attitude always friendly.
We moved an hour away twelve years ago but always go back to HZ.
My wife and I returned our 17 Escape lease for a new 18 Escape. The process couldn't have been easier. Floyd showed us a few options. We considered an Edge and a Lincoln MKC. I wanted the MKC but Floyd actually advised us to save money and stick with the Escape. He gave us a great price on the MKC too, and I really wanted it, but we are very happy to stick with the Escape and save some money. Thanks for the advise, Floyd. The new Escape is even better than our 17 and we couldn't be happier.
Chip was so great through the process of picking out our vehicle and very patient as we decided on which one we were interested in the whole process only took a couple hours in this very simple! Highly recommend chip at Lakeview ford!
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