Wonderful car-buying experience
December 3, 2018
I had a surprisingly enjoyable experience buying a car from Ganley Volkswagen of Bedford. Darren was a natural conversationalist who made the test drive both stress-free and fun. I knew in advance that I had a strong bias for the Volkswagen; after all I was bregrudingly trading in an 07 GLI only 180K miles young that I was still madly in love with only at my wife???s insistence. I suspect jealousy was high on her list of motives for this. I got the feeling that even if I wasn???t so high on the car he was selling that the experience would have been just as enjoyable. This didn???t seem like much work at all to him, but rather an enjoyable way to spend the day; meeting people, playing with features on new cars, and working in as much non-car related conversation through it as possible. He seemed to be very good at understanding what I was looking for in the car itself. When I grumpily ranted on about the distracting nature of touch-screen controls, he quickly remarked how he would play with that and talk me through; I drive. When I remarked at how I wanted my new car to still load 8 foot 2x4???s during surprise runs to Home Depot, he asked if I had brought one to test. I hadn???t, but he grabbed a measuring tape anyway. These are important things to know! (At 10 feet you have to crack the front window, but it will hold 9 foot boards if you angle them right). After I bought the car, we traded plates from my old car to the new one. My MKV front license plate holder didn???t convert to the MKVII tow hole. He forwarded ahead texts to show possible alternatives for that as well. Again, I didn???t really expect to have that much fun trading in my old car for my new one but it was a joy.