New and used 2025 Ford F-150 STX trucks for sale near Mesquite, TX

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Kris was excellent to work with. Making the time spent getting repairs smooth and comfortable. He kept honest communication with me. I will return in the future

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Friendly sales rep and easy process! Even brought the vehicle to my house so that we could keep the surprise for my sons 16th party. Go see Cody Zilmer

Everyone at Rockwall Ford is pleasant and always willing to help. I always ask for service advisor Jamie. He?s excellent to work with. I appreciate the shuttle service too.

Outstanding Service from the Salesperson Anna to the Management Team with Steve and Peyton, to the Financing with Rick. The four of them make buying a vehicle an easy, stress less process. It is very enjoyable to work with all of them! They don’t rush you or pressure you. They give you time to think, whether that is 30 minutes or weeks. They are extremely helpful and want to give you the best that they have to offer and continue to provide their help and services even after you purchase the vehicle. I have now purchased 2 vehicles from them and would highly recommend them to anyone who is looking for a pressure free, stress free, enjoyable car buying experience. While also getting the best deals Ford has to offer.

Friendly Clean waiting room nice and clean. Service was excellent and very pleasant to meet and greet customers. Used mats and seat covers while service of my vehicle

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended