Mr. Christina kept in contact by phone or email constantly so that I knew where I was at every step of the process. He was extremely thorough when reviewing options, prices, and policies. His interpersonal skills are of the highest order, making for a more than pleasant experience. It is obvious that he takes pride in delivering what the customer wants. Mr. Christina is one of the best dealers out there, to be sure.
Crossover from Chevy
by Ford Happy from Coshocton
January 29, 2019
I left Chevy and their terrible vehicles to go with the TRUE longest lasting, most dependabe American made truck on the road. Thank you to Terri Hill at Jeff Drennens Ford store
Mike was salesman he did a great job .Cindy the business manager was very helpful getting a low interest rate. Overall a very good vibe inside dealership.
Beautiful, reliable, trendy
by Mississippifan from Brookhaven,ms
January 23, 2019
This truck has everything I have ever wanted in a vehicle. If I hadn’t bought a newer one, I would’ve kept it. The SYNC system made hooking my phone to my truck easy and effortless. The backup camera will spoil you where you won’t be able to drive a vehicle without one ever again.
Mike Wiebelhaus helped me when I turned in my lease and helped me get into
another lease and the vehicle I wanted and the payments. What I like about Mike
and Dorian Ford everyone has the supreme talent of listening and understanding
what the customer wants. They are very courteous, professional and go out of their
way to make sure you are 100% satisfied, weather you’re a first time customer or a long
time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet
you and make sure the service is 100% and will help you them self’s. I have checked
out other dealerships and I go back to Dorian Ford because other dealers cannot compete.
Team Dorian keeps up the awesome job. You are my dealer for life.
Best buy ever!!
by LAG from Beaver Falls, PA
January 23, 2019
Love my new used truck. Everything I was looking for and more! Great deal!! My son found it on cars.com and we drove 2.5 hours to check it out. Well worth the drive!!
We received excellent service from Greg and everyone at the dealership. The whole process was super easy, fast and efficient. It was overall a very pleasant experience.
Comfortable ride, nice amenities.
by Baron from North Buena Vista
January 22, 2019
This truck has plenty of room in the cab, and it is very comfortable at the Platinum trim level. The heated seats and steering wheel are great for Iowa winters, and the massage function help on long trips. There have been several warranty issues with tis truck, including oil leaks due to the cheap plastic oil pan (I think the leak is unique to the ecoboost engine), and a computer module that took a month to replace due to Ford's lack of parts. Also, the original Hancook tires only lasted 28,000 miles despite regular rotation.
I was looking for a full sized truck for my family to grow into. After looking over my options, I opted for the 2016 F-150 due to a number of things, one being the lack of chrome on the sport model. Performance is perfect, with my getting about the same mileage as my Toyota Tacoma that I traded in. This will prove to be better once I get a tonneau installed next week.
I took my Ford Escape to the service department for an oil change. The only problem was the chaos in the parking lot. There is a lot of remodeling and confusion. I had to wait in my vehicle for thirty minutes or so.
I have received three e-mails, a phone call and a letter thanking me for using your service. Why are you sending so many e-mails and other correspondence to thank me for using the Ford service? It is annoying.
Got lots of love for this truck!
by Ms. Brandy from Tampa FL
January 30, 2019
My Ole Man brought this home after trading in 2013 I love it I just do not like driving any other vehicle now & that is what I do for a living
I just picked my Ford Flex up from Southgate Ford today. I had not dealt with them previously. I called a closer dealership first and they informed me it would be about a week before they could even look at it. My rear door wouldn't close so I couldn't really wait a week. Southgate Ford had me bring it in the next day although they were extremely busy. They had to send for a part and it was still done yesterday evening which was the next day. Brent was the individual who worked on my car and he was very helpful and pleasant in letting me know the timeline. We are looking for a new vehicle and will look at Southgate Ford first due to our positve experience with their service department.
Just what I expected...I love it!
by Sherri from OKC, OK
January 28, 2019
My sister has a F150 FX2 and she loves it. The XLT that I bought has tons of room, rides smoothly and is beautiful. The previous owner took great care of the truck, it looks brand new.
Southgate Ford's Service Department is exceptionally friendly and prompt on dealing with customers. Jamie Thompson their Service Advisor is very professional, courteous, and goes that extra mile to please her customers. We have had our vehicles serviced there for the last 15 years. I would highly recommend Southgate Ford to deal with your vehicle problems.
Very good truck
by Twiggy from Nine mile falls wash
January 19, 2019
I love this truck easy for me to get in and out rides nice lots of room in interior very stylish excellent in bad weather
RR tire was losing air, upon inspection I found what appeared to be a foreign object in tire, I purchased the wheel and tire warranty at time I purchased car, so I took it back for repair. Staff acted in a professional manner and car was done in timely manner, less than 1 hour. Service personnel took the screw which caused flat out taped it to paper on dash and showed it to me so I would know what caused it.
Very comfortable and reliable.
by Doc from Bryan TX
January 29, 2019
My next vehicle will be a Ford F150. Most comfortable truck I have ever owned. Very reliable, love the electronics. Very fuel efficient. Very roomy backseat.
I recently moved to Michigan and have been getting my car serviced at Southgate. The people working there are always super friendly and helpful. Even with the construction going on they were able to change my oil quickly with no issues!
F-150; #1 for a reason
by JOHN from ATHENS
January 25, 2019
I love this truck !! Rides & drives great. Very nice styling. Lots of aftermarket support. Traded-in a 2013 F-150 on a 2016 F-150. They hold their value very well. Next truck will certainly be another F-150.
So I went in thinking that I was just selling my 2014 Diesel truck....they worked a deal so sweet that I ended up leaving with another truck. The ladies rock! They took care of me with excellence and class. What a great experience today!
Very reliable and comfortable.
by alice01 from Aurora
January 25, 2019
Great in the snow. Have never had any mechanical issues. No rattles very quiet. One of the best vehicles I've ever owned. Would buy another F-150 in the future.
From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.
by James Sammons from Milford, Michigan
January 23, 2019
I've only had my beautiful 2016 F-150 for a few days but wow. The interior is amazing. Top notch comfortable ride. Go see Katie Jesualitas at Pat Milliken Ford.
I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.
Gets through anything, tows anything w comfort
by StaightTRUCK from Mpls, MN
January 12, 2019
Love sitting up high in this truck, very comfortable enough room for five adults to stretch out, get through anything, reliable, & a very nice looking truck.
The process was smooth, was able to turn in my old lease and get into a new one very quickly. The sales team was very friendly and helpful.
Great truck, not perfect but I'm keeping it a long
by Randodude87321 from Port Colborne Ontario
January 22, 2019
Aside from a speedometer failure that occurred at 8,000 miles this truck has lived up to my expectations. Fuel economy is good, power from the iceboats 3.5 V6 is fantastic. Smooth running engine, no hesitation on the gas and a very comfortable, quiet ride.
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