Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
My salesperson, Jeremiah Shaheen listened to what I was looking for and provided the perfect option for me The sale process went without a hitch and the finance manager, John(sorry I don't have his last name) presented services I could add on but I appreciated no strong arm tactics. I've had that experience at other dealerships and won't go back to them.
I have always had an excellent experience at Klaban, whether I visit the sales or service department the people are friendly and knowledgeable. I always enjoy stopping and talking with Chris Moldas, he is a great person.
Nate Bryant was very helpful in finding an affordable vehicle for me. He was very informative explaining about the certified used vehicles and getting the financing figured out. Thanks for a great job.
We needed a 30,000 mile oil change and inspection of our Ford Escape. We dropped it off Friday night and Kim Wolfram got back to us shortly after 9am Saturday morning. We knew the vehicle likely needed tires so Kim put forth a lot of effort to make sure we got some really good tires at a great price. She made multiple calls to make sure we got what we wanted and that we were getting the best price possible. Everything was done timely and we picked up the vehicle early in the afternoon. Couldn't have been a better experience for us.
The folks at Al Spitzer Ford have been great to deal with. Tim in Sales, Nick and Drew and their team in Service provide a family friendly experience. They go the extra mile to satisfy our vehicle needs. The Service department has helped us obtain tires at great value for three cars. We surprised the Service Department one day with five us in a loaded car just starting on vacation. We had an an unusual noise that concerned us and they gave us priority for an immediate fix.
If an individual were looking to purchase a new or used vehicle, I would highly recommend AL Spitzer and sales associate Kevin Fleck. I had a wonderful experience in my search for a used vehicle and had no issues. Kevin was extremely knowledgeable and went above and beyond to make sure I was comfortable with my choice and had all the information I needed going forward. One of the best parts was that I never felt pressured into anything. I would definitely recommend this dealership as well as asking for Kevin to help guide you in your new or used vehicle purchase.
Kevin Fleck was extremely helpful and really got me a great deal on my car! I live an hour away so when we initially called about the car he was very honest about the condition before we made the trip up there. There were no surprises once we got there and I am very pleased with the overall experience. I would definitely recommend this dealer.
I got great service from Kevin. My father and I came to the ford dealership to get my car repaired. We started looking around for a upgrade and Kevin was great with finding us the right car for a great deal
Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
James and Ellery were very kind and helpful, without any pressure, during the buying experience. Thanks!
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