Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 3, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
First time customer. Did the deal over the phone in less than 10 minutes! Pilot was ready when I arrived and was in and out of the dealership in no time. Thanks to Jose, Derrick and Alex for a pleasant and relaxing experience! The deal made over the phone was the deal I received when arriving at the dealership,no bait and switch.I live an hour and a half away and it was well worth the drive. Great overall experience.
Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
My family and I were looking to trade in our vehicle for something more practical and family friendly, since like a lot of families we pretty much live in our car driving from school practices to school events. After visiting several other dealerships with the same old song and dance of back and forth negotiations and pressure to buy we were starting to get frustrated. We finally came across this car and emailed Jeff, he replied right away and set us up with a test drive, it was a friendly environment with great salesmen and finance crew. They all made us feel welcome and made us a great deal. Thank you to the staff at Sarchione Ford!
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
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