New and used 2025 Ford F-150 Lightning trucks for sale near Manchester, CT

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

Dakota took leadership in speaking with us. My car was serviced in a timely manner and even washed.

Check in process is super easy, very friendly. They check for recalls and offered me to use points for the service They take care of your needs, excellent service!

The sales person Andre, the sales manager Josh and Bill are very helpful through the whole process and I look forward to future meetings with service oil changes and maybe buying some products from them

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

I was told that my 2017 Ford Edge coming in for a 45K maintenance service job would take 90 minutes and after I was advised twice for serious work and additional cost I truly was there the entire day.

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

We utilize their mobile service for our commercial vehicle fleet and highly recommend! Mike and Tiffany is service are amazing to work with! They are always welcoming and accommodating with our scheduling and service needs!

Jordin my service advisor was very helpful, transparent and caring with advise and reviewing needed service. Jordin kept me advised of time frame needed for service and at the conclusion of my appointment walked me through all service done. Addionally he answered all my questions to my satisfaction.

Service department is always very accommodating and gives the best advice and service.we highly recommend Sarat Ford Lincoln for all your auto needs.Jorden is excellent at answering any concerns you may have about your vehicle. Great service

Romeo Bruton,new to sales.Did his best to provide us with a great experience.The five star rating is not for the dealership.They are for Romeo.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

We bought a used Mustang from Gengras. Our salesperson was Jake Secondo. He said he was 21 but seemed older with his knowledge and help. i wish more salespersons were like he is. he had car smarts, respect, great listening skills and just an all around nice person! See Jake for a great buyin experience!!

Salesmen Tom Callahan was professional and accommodating. He took the pressures off shopping for a pre-owned vehicle. I will be back to see him when I buy my new car in the new year!