New and used 2026 Ford F-250 trucks for sale near Paradise, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Ceasor always helps me out and does a fantastic job. All the mechanics do an outstanding job as well. The dealership is well maintained and clean.

I am very happy with the detailing of my vehicle. It looks like a brand new vehicle now. The valet service was great. My truck was picked up early and delivered back to my home on time. I will definitely recommend this service to others.

Outstanding .He was very helpful and knowledgeable.the whole process was excellent. The timeline was perfect. Check out was easy, all I ask for was done . My car wash and vacuum.

Sam Marshall and the tech took great care of me, as they always do. Dropped my truck off yesterday afternoon and picked it up this morning! Thank you Platinum Ford!

Taylor was very helpful and my truck was ready right on time. I would definitely like to have her again as my service advisor!

OVERALL EXPERIENCE IN PURCHASING A NEW JEEP WAS VERY POSITIVE FROM THE SALES STAFF TO THE FINANCE MANAGER. THEY EACH WERE PROFESSIONAL; KNOWLEDGEABLE AND PERSONABLE.

Patterson's Ford help me track down the Gladiator I was looking for. They got me a great price and made it easy to make the purchase. Would definitely consider buying from them again.

My salesman was Stacy. He took time to answer all of my questions. He was polite and friendly. I never felt pressured but I did feel informed. I will buy my next car from Stacy when I am ready for my next purchase.

Very welcoming, they wanted to make us happy. We did not have the best credit but they got us financed for the vehicle we wanted.

Kory Hooks Ford was beyond amazing. Kayla was especially great and there every step of the way. Working with Hooks was like buying a car 20 years ago - the way car buying should be. After having been hesitant to buy a car and looking for months I was so happy to find Hooks and have recommended them to all my friends. They went above and beyond to help me surprise my husband with his first new vehicle ever - making sure it was just what he wanted even when I had limited time to work with. The smile on his face when he saw what we had been able to pull off will be a lifelong memory - one that was made possible by the team at Kory Hooks.