New and used 2025 Ford F-350 trucks for sale near Briaroaks, TX

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

I was wishy washy on buying this 2025 Hummer ev. But I finally decided just to do it. My salesman was very nice and understanding. Finance guy was great as well. But NO PICTURE W CAR. SO THATS A BUMMER WHEN YOU SPEND $$$$$

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

Recently purchased a Bronco Sport Heritage. The buying process was the smoothest, fastest transaction I have ever had when purchasing a new vehicle. Kimberly made the buying process very smooth. This is the third new vehicle I have purchased here and will definitely do so again.

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

BURLESON got it done even though Autonation Austin didn't want to dealer trade it to Burleson. The Katy tx store wouldn't send my first choice!

One of the Best online shopping experiences was. Been looking for a truck nationwide and found it in Grand Prairie TX, they been PROFESSIONAL and quick as I expected. Thank you, Mike Rodriguez and Grand Prairie Ford.

Great experience love the dealership great people great atmosphere great quality product always the Ford salesman. Dave was a great help. The location does great customer customer service.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Leroi was an awesome sales person and really took care of during the whole process. Would recommend him again. We have purchased last three trucks from this dealership

Melvin did an amazing job showing and explaining the different choices. He had us driving out in a new Expedition within four hours of our arrival.

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

We were sent alot of photos of the trucks we were interested in. We traveled 6.5 hours one way for this vehicle. test drove and we knew we wanted it. They moved mountains to help us

I was having oil change and other service done to my car and it was quick. It was a Friday afternoon around 2 o?clock and they were able to do all that work. And that was service.