Jim was completely accommodating to my schedule and made himself available to get the paperwork completed. He also worked hard to get us a great deal and make the unaffordable cost of a vehicle, affordable.
The service department was very helpful when my vehicle started making all kinds of noises. I called they scheduled an appointment that was convenient for me. They diagnosed the problem explained what was wrong and what needed done. They made the repairs and I was on my way. I have been going to them for years.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
Me and my wife came to dealership to see what they had to offer and what would work for us. Our salesman Steve wine from the beginning made the car buying experience and enjoyable one. He made it a point to see what we wanted and never tried to persuade us into something we didn???t want or need. I would recommend anyone to go see Steve for any car purchase.
I purchased truck sight unseen on Greg's word and a few pictures. The truck was excellent beyond expectation and the experience was one of the easiest purchases of a vehicle yet. My thanks to Greg, Bob and the rest of the team at Woltz & Wind Ford.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
Nice experience. We bought new Encore from Bob Sekora. He listened to what we had to say and accurately presented and reviewed what was available from stock and available within a day or two. Everything up-front. No suddenly appearing costs, surcharges or pressure and he made sure we felt comfortable with the car before leaving the dealership.
I started my day by visiting two car dealerships looking for a specific car. The first dealership was not helpful at all, and the second one attempted to sell me a car with less options, more cosmetic damage, for more money. I called Elite and spoke with Jay from the lot of dealer two. He drew up some numbers and made it compelling enough to take the 1.25 hour trip. Upon arrival I was greeted warmly and I could tell it was an honest place to do business. The car was just as described on the phone: clean as a whistle inside and out, drove and rode smooth, priced lower than anyone else and had more options! I wasn't planning on buying today but the experience just made it way too hard to head home. I loved every minute of my experience at Elite motors! Thank you Elite and Jay!
I saw a minivan they had on cars.com and emailed them to get information about it. They replied about a day later and gave me the information I needed.
I did find a similar minivan at lower price and decided on the other one.
I did not purchase from them or even got a chance to go and see their store, but the email reply was within an acceptable time frame and did give me the info I needed.
Where to even begin?! Kristina Bendel is truly a gem. She definitely bent over backwards to get me into the Solomon family as well as the Ford family. She stayed late when I wasn't sure about my decision and needed a second look, she took the time to explain the features, and also took the time to show me around the dealership. I have never purchased a car where it wasn't completely stressful until now. Kristina should train other sales teams on how to make these transactions fun again! Everyone else at Solomon from the GM to the finance manager were all very friendly and helpful, explaining each step in great detail. I will definitely be team Solomon for life!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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