Our Odyssey broke down while on vacation in Nashville and Kris Halmstead was amazing to work with. He and the mechanic worked with our mechanic back home in Milwaukee to rectify the situation. They were extremely methodical, thoughtful and devoted to solving our problem. Again working with Kris was a wonderful experience.
Would highly recommend Crest Honda.
Gas saver poor audio bluetooth
by Ford fan from Columbus, Ga
November 17, 2018
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
My first car
by Pcat from Mantua, OH
July 17, 2018
It is exactly what I wanted and then some. I wanted a hatch and I got a hatch. It has more bells and whistles than I expected in my first car, but I'll take it!.
Came to get a vehicle and was greeted at the front door with a smiling face. Waited no time for Phillip to help me and my husband out. Choose from 3 vehicles. All in great shape. Phillip was great to work with. Will recommend all my friends.
by IsaiasIN from Indianapolis,IN
November 5, 2018
This car meets all my needs and wants. It’s a fuel efficient sporty car. It’s all I could have asked for. I would definitely recommend it to a family member or friend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This Ford Fiesta is a much improved car.
by Dan Sr from South Lyon, Michigan
September 22, 2018
I have only owned it for a week, but so far it is great! It is very comfortable, although I have not sat in the back seat. : )
It is a better quality and a much sportier than the Ford Fiesta was when it first came out.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best Car I've Ever Owned, and Only A Month Old
by JCBluenote24 from Cleveland, Ohio
December 6, 2018
It has been less than a month since I purchased my vehicle, and it is already the most comfortable vehicle I have ever been behind the wheel of. The features that came in my vehicle mean that all I have to do is put it in gear, and turn the wheel every now and again. Even my hardcore car-guy friends are impressed with how nice this car is.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Very safe car
by JC from Tijuana, Mexico
November 9, 2018
This car met all the expectatives I had, except the interior space, as the leg room and shoulder space is too small for five people. But in power and safety, I am very satisfied.
Oh, the Bluetooth has his days, not allwys relliable.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
The staff was honest and direct. Fare and clear in what they needed and wanted. Matt the salesperson was not pushy in any way. The manager and staff were all fair. Really grateful for the costumer service!!! Thanks
So far I’m impressed
by CindyDT from Winnipeg,MB
January 10, 2019
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
Unstable on highway
by Greg W. from Detroit, michigan
January 4, 2019
Shifts left to right on highway, not enough leg room, engine knocks when cold. Great gas milage, 32 mpg average. Has been reliable so far.
There was a vehicle I really wanted however we weren't able to make the deal happen, it's very upsetting but life does go on and I've moved forward with another dealership in getting my dream car.
Zippy Cheery Blue Little Car
by Lor from Pasco WA
January 4, 2019
This car is exactly what I wanted. Low mileage, able to quickly get to 70mph on the nearby freeway, room to haul my hound dog. I love the bright blue, I believe it's called Candy Blue. I went from a Suburban to this and am very happy. It's not as comfortable as more expensive cars, but I think the seats are nicer than those in my husband's Subaru. I've used this car for long road trips and short commutes. I'm delighted with how quickly the heat/AC get going, but that's probably the difference between a big ol' Suburban and a teeny car.
Downside. There is "mood" lighting which does not light the USB port; not handy after dark. I don't use the Bluetooth. "She" was just exasperating, couldn't even say "Bluetooth" let alone understand what I said. I just use the hands-free on my phone. The car was fairly new when the clutch needed replacing. Seems like transmission problems are a thing with this batch. However, the dealership was right on top of it and I wasn't inconvenienced.
The purchase process went very well and the sales part was better than average. They were fast, efficient, if not extremely professional. I appreciated not being there for 4 hours.
Fun Drive, Good Commuter
by Fordfan from Cedar Rapids, Iowa
January 5, 2019
I drive this car for my daily 45 minute commute. I've had no trouble with it and it makes the drive enjoyable. I average 37 mpg. The little guy has good pickup and drives well. The only drawback is the interior noise at highway speeds, but I usually have the music up anyway.
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
by bc from Muscle shoals, al
January 14, 2019
It's an alright vehicle. It can jerk when going up hill or down, it speeds up after you've already decelerated, and it's cramped. Other than that it's lovely and the features are the best part. Internal lights, Bluetooth connectivity, aux cord capable
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