While traveling my engine failed on Interstate 49 in Arkansas with a short warning (spontaneous knocking). At 96,000 miles my 2014 Optima SX Turbo gave up the ghost while working over a thousand miles away from home. After calling roadside assistance through my insurance company it was towed to Crain Kia of Fayetteville. Within 24hrs, I was issued a rental car while the engine was on order. Three weeks later I returned the rental and was back in my car. After driving it a few days the check engine light illuminated and the acceleration started to lag. I informed Thomas the service manager and he explained that I had to leave it overnight for a cold start inspection. Once again I was given a loaner from the dealer while they figure out the problem. Two days later he called me to say service was complete and that the problem was the turbo waste gate needing adjustments. My car is now running like new. Thank you Thomas, Cody, Chris, and the service technicians involved for your skill and dedication! This type of service ensures Kia retains their customers. God bless!
2019 Ford Flex Limited Review
Hidden jewel!!! Best car ever!
by Tarag from Texas
April 27, 2019
5
Amazing seating!! Amazing technology!! Smooth ride!
People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com
I always get my oil changed at Crain. I took my car in to Crain this past week to get my oil changed when the service representative told me that a former mechanic had put my lug nuts on too tightly so they could not come off. He offered me a courtesy vehicle (which was a brand new small SUV) to drive for a couple of days while he ordered the parts and fixed my car. I did not have to pay anything extra for this, and I got my car back at the scheduled time clean and fixed. Great service as always! What I really liked is that a former employee at Crain made a mistake and the dealership owned the mistake and took care of it for me completely. That's good customer service! I'll definitely be back.
2018 Ford Flex SEL Review
Rides beautifully
by Bekah from Coldwater, Michigan
May 10, 2019
5
I am very short and the Ford Flex fits be perfectly while still having a ton of space. There are a ton of extra features that make it even more exciting. Can’t wait to have the AWD in the winter.
McLarty Daniel Springdale Chevrolet went above and beyond for me on my recent 2019 Traverse Premier search and purchase. No other dealer in the area made the attempt to assist me that this dealership did. I had specific requirements that I wanted in my new vehicle and they never gave up till they found me the Traverse I wanted. They also negotiated favorable terms with me. 😀 In addition, each and every person I met at the dealership was knowledgeable, welcoming, easy to get along with and they listened to my needs and delivered!! They won over this former Ford driver and I'm glad they did. I love my new Traverse and I will always recommend this outstanding dealership.
2019 Ford Flex Limited Review
This is my second Flex!
by CAFlexMom from Lake Elsinore, CA
February 26, 2019
5
I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!
Appointment arrangements made via text through Jason Jones: 5+ Greeting by welcome staff: 5+ Check in with Jason Jones and information provided throughout process: 5+ Preliminary Alignment check with printout: 5+ Complementary car wash: 5+ Service Work: 4 (80%) guard / splash pan under engine not properly secured Waiting area: 5+. complementary popcorn, coffee, soft drink, water (donuts already consumed); tables and chairs @ which one can work in relative quiet; TV viewing area (always have something better to do/but it???s available for those who have such interest
2019 Ford Flex Limited Review
A joy to drive
by Flexman from Westlake, Tx
February 10, 2019
5
Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items.
"Try it, you'll like it"
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