Ford Flex for Sale in Denton, TX

Overall was an ok experience. Showed up and test drove, agreed to purchase and went on. 3+ hours later I drove away with purchase. Staff was friendly to begin with then after not so much. Prior to going in, drafting payment instructions were sent from my financial institution. Everything was signed and I drove it off the lot. Within a day I get a phone call saying that I not THE DEALERSHIP needed to contact the financial institution because they hadn't been paid. A week after "purchase" I get another call, this time with threats saying I needed to get this taken care of or they needed the vehicle back. So something between a dealership and a financial institution, they decided to threaten the consumer. A major financial institution that is open 8-5 Mon-Fri, and yet it was my fault that they couldn't get this handled, with drafting instructions being provided to them a week earlier. After I the consumer, gave the dealership a phone # for financial institution, I get an email saying it was taken care of. Not an apology for the threats, or any of the other mishaps along the way. Again prior to purchase it was good, after terrible. Customer Service is the main reason for the low stars. Also don't fall for the "theft protection" they try and slide in on you at the end, nor the extended warranty junk.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

Everyone was so friendly. Made us feel appreciated. We got a great deal on a Ford Expedition. This is the best car dealership in Texas. They earned our business. Thank you AutoNation Ford Frisco.

I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff. I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello. He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days. This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working. Neal suggested that I bring it in and let his service techs look at it. He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning. To make a long story short. They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars. Truly a Friendly, Fair and Professional Dealership!

Great customer service and a very friendly environment. Great doing business with. I’d gladly do business with again. They had both great cars and great automotive knowledge.

Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.

This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!

Went in to inspect a car that I saw online and drove it home that day. The most pressure free car experience that I have ever had and great finance department����.

Auto Merchants made my cat buying experience easy. Special thanks to Tommy Bedford in Finance. I would definitely recommend Auto Merchants to anyone in the market for a vehicle. Had my car for 3 years and no problems at all. I’ll be seeing them soon for another vehicle. Great doing business with you guys.

2007 Mustang for our son, good deal on a great car. Looking forward to doing more business with Sundance Auto and their whole crew. Many thanks, JT, ST & JET

Extremely satisfied client here , great pricing and unbelievably low pressure environment. Ron our sales person was awesome and very attentive to our needs . Conrad the finance manager got us the best financing deal. Definitely will return to buy again and recommend this dealership. Got the best price on our 2015 Lexus RX350 and I searched nationwide.

I was in the market for a newer vehicle purchase. When I went into the show room, I was greeted by Octavio. From the moment I showed him a picture of what I wanted all the way to me driving away with my purchase, was one smooth and easy transaction. Go see Octavio!!

First, the staff are great. I felt like friends were helping me buy a car, not like salesmen pressuring me. The car was fantastic, the price a real deal. They took care of everything and took really good care of me. I couldn't ask for more, and couldn't be happier with my Suburban.

Working with Larry at 1and2 Automotive was one of the most pleasant car buying times we have ever experienced. Larry was never pushy, always straight forward and honest. His knowledge of the car and the attention to detail made the car buying process stress free. Once the vehicle was selected and price agreed upon, the paperwork took less than 15 minutes and we were driving away happy. The car had been checked out thoroughly by the 1and2 Automotive team which gave us great confidence in our selection as we drove off the lot. It was nice to find a local independent business that we will gladly recommend and hope to work with again!

Excellent car purchase experience! Keaton did a great job closing a fantastic deal on the Mazda 3 Touring. This car is awesome. My daughter loves her car for college. Thank you!

Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!

Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.

Ronnie does an excellent job in service! He does what is needed, and delivers efficiently on time a clean & working serviced car as promised!