Used Ford Flex for sale near Lima, OH

Bought a car.Salesman was helpful. Found d what I was looking for. Have purchased from them before. Good experience with theis dealership. My family has purchased several vehicles from them.

The car is roomier than I thought. The performance is impressive and the gas mileage is very good 👍. I love the glass roof,the leather seats are very comfortable

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I had a 2019 Ford Flex and I loved it soooo much! Once I reached 130,000 miles without any problems whatsoever, it was time to get another car. I found out that the Flex was discontinued! I loved it so much that I found a used 2019 Flex with 7,000 miles and I was so happy!! I am so disappointed that this model was discontinued! It was great in ND snow (never got stuck); great mileage; lots of room; comfortable; navigation; back up sensors, etc. Please bring the Ford Flex back!! In the 38 years since I was married and had 5 kids, this has been the BEST vehicle so far!!

Alyssa Lupo was awesome! She kept me informed and was kind enough to combine two services so I only had one deductible to pay. She also made sure I had a loaner vehicle when I really needed one. This dealership is making it hard for other dealerships with their level of service.

I have owned 3 Ford Flex's. All were super. I am now driving a 2018 and am trying to purchase a 2019 as it is Fords last year to build the Flex. I live in the land of Ice and snow and this car with all wheel drive is the best I have ever driven on Ice and Snow. Very stable. If I drive the speed limit I get 22-23 MPG. It also has lots of room. Its like a station wagon.

Brooklyn always seems to have a smile on her face, and is always helpful when it comes time to have my car serviced.

Had mine since 2009 awd limited. Today is 2023 and it has 232k miles. Only oil changes tires and breaks. I had my small kids ride on it now I have my grand kids on it. The DVD PLAYER is still being used. I have gone from coast to coast on this vehicle with so much confort. Even helped me moved my kids out of the house and me too. Lots of traveling and camping. Now we got just the dogs and if this Flex ever breaks ill buy another one. Used of course cause they stopped making them. Love this car

Great experience with Nicholas! Found the exact make / model I needed in the perfect price range and was unbelievably knowledgeable in all things VW. Such a stress free experience! Be sure to ask for him if you need a pro!

I own a 2016 Ford Flex. I love the exterior styling, as I miss the old station wagons and panel vans of the past. It especially looks sharp as I have the gray paint job with white roof. Can spot it in the parking lot from far away!. I've absolutely have had no problems with the mechanics of the vehicle. Only issue has been the sync radio update, which eventually did get remedied. Drives smoothly, is flexible in its cargo and passenger areas and holds a lot. Only negative is the gas mileage. I do more street driving as I live on Maui. Lots of short drives. But averaging 15.5 nowadays is not good. But I will never give it up. Unless I find another used one, or they make it again.

If you want a class A experience for service/repairs, I highly suggest you ask for Luis Lagarda. When he called at 7:30 am, Yes, called first thing, in the morning...He was very patient in listening to me explain the concerns I had with my truck. Was very informative as to the initial estimate, and as to what he thought might be the cause of my concerns. He had promised to keep me posted on the progress throughout the day and he truly kept his word. Not only had he found and fixed all my concerns, he also noticed a recall that hadn't been addressed, so he took the time to take care of that as well.. AND, I had my truck back the same day.. Thank You Luis for an extremely pleasant experience!!

I love my Flex. I love the handling the gas mileage,the style and the safety features, especially the back up camera! I also like knowing how many miles I can drive before I’m empty! Very comfortable ride

Very friendly and helped my wife pick out a car that was right for her!

30k mileage we are very satisfied with our purchase. Low price 15k & vehicle was very clean. We plan to keep it for years to come.

I walked out with the vehicle I wanted with no problems. Teron helped me out & he was great.

This car is the most comfortable! Lots of room, lots of options, a dream to drive. Needed a bigger car that was good in the snow.

Clyde was one of the most honest and pleasant salesman i have ever met and Mike helped make the process smooth along with him

2022 and running since 2016.SEL, not bad,missing a few things that probably only Limited has. Wish I knew. I would buy it again (until it breaks first time, and then, not).

Had a great experience buying my 2025 Nautilus. My salesman Rob so helpful in showing me all the bells and whistles. I can honestly say I would buy my future vehicle at this dealership.

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Chris V. Was excellent to work with. Great experience with the other staff members also. Highly recommend

I loved my 2002 explorer. It was great on gas, lots of room and traveling in it was perfect. It also lasted me 15yrs. I do not like the new curved look. I was so happy to find the flex with that box look I love. I am very pleased with my flex

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

I'm 6'8". The Flex was the only SUV i could fit in comfortably short of full size pickup types. Excellent on the highways. 100% reliable.

Mark was great and patient with our wild kiddos!! Gave us lots of options as well.

I cannot figure out why Ford stopped making this cool car. They ride excellently have plenty of horse-power and are very roomy. I personally think that the same guys that screwed up the design of the Mustangs made the decision to cancel the Flex.

Cody in service was excellent along with all the staff. Brought in truck from another dealer that lied to me from very beginning. Thankfully I had warranty to cover all costs. Essentially I have a new truck with all needed repairs.. to repair cost near 6 thousand dollars

I've been looking at this model for about a year or so. I'm so happy I started checking out Carvana and what they had to offer. This Flex is my 1st ford and WOW I'm loving it more each and every day. Performance, looks, comfort, it has it all! My kids even like it, they wanted dad to get something sporty. My wife who doesn't like driving big vehicles (she's 4'9") loves it because the peddles move closer, the seat adjusts up and forward so she feels good driving it. I've got a bad feeling I might loose my new Flex to my wife and kids...

We made an appointment and we waited on promptly. Cara was our service advisor and did a great job of taking care of the paperwork and getting us in and out in a timely matter.

I just want to thank Paris Burnell again for all her hard work by keeping me informed through out the week about my vehicle status and how things were going to make sure I was kept up to speed about everything and she made sure the job got accomplished. Thank you for all your help and service if anyone is looking for a new car Paris Burnell is the person to see. ⭐

Thank you, for explaining all features, a Beautiful car and excellent service, a must to buy!