I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
It was such a pleasure to meet with Kim. It’s so refreshing to work with someone who has such a straight forward personal style. She was in touch with us on our quest to find the perfect vehicle throughout our search. Go talk to Kim!
I was nervous about buying my first car on my own, but Kim made it an easy, pleasant experience. She was never pushy and was understanding of my hesitations and anxieties, and patient with all of my questions. She went on vacation the day after I went in to test drive, but worked diligently from home to ensure that I got the car I wanted. She truly goes above and beyond. If you're going to Schafer, Kim is the saleswoman for you.
Perfect experience, very friendly and helpful with first call. Vehicle was ready and clean at pickup. All paperwork was ready for quick signature process and took possession with 45 min A++ would highly recommend
Bill LANG BAY CITY MI I own Toyota Tacoma and there service has been out standing. Pat Rohde your sales person has been out standing; knowledgeable, helpful, and not pushy! We did not close the deal but was due to a problem at my end. I will be back and recommend your dealership and Pat to others and that does happen often!
Excellent service! Kasey Sweet helped my grandmother and I get my first car as painless as possible. He walked us through the process and was as transparent as possible and I deeply respected that, not only as a new used car owner but as a future customer as well. I will definitely be back when I'm ready for my next car in the years to come. Highly reccomended.
Never had a problem they could not fix. Always willing to give rides back and forth, and if my car is in the shop a while, then loaner cars are available. They care about doing a great job, and everyone is upbeat, and friendly.
Casey helped me purchase my vehicle! He found the perfect car for me, and went above and beyond any of my expectations! I will absolutely be seeing him again the next time I need to purchase!
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