Used Ford Flex for Sale in Windsor Mill, MD

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

This is a great car for my family. It has plenty of room and is extremely comfortable. It fits everyone in my family and my drum set. It handles the road great and is easy to drive. I feel safer in this car than any I've owned. It handles slick icy roads with ease. It also has air bags all around so everyone is protected. The only negative thing I could say is that I would prefer not having the arm rest/storage between the 2 front seats. If you have a briefcase or a small bag you need to put it in the back or you can put it by the passenger's feet. That is awkward for the passenger. I had a Freestar and there is the space between the front seats that you can put a briefcase or a bag. In the winter it's easier to leave your snow brush between the seats rather than digging for it in the back. That is the only thing that I would change which really isn't a big deal. I heard that Ford is no longer going to make the Flex which is truly sad. I have several friends and family members that own a Flex. Everyone loves it. I need a car with room like this. I'm 6 foot 4 and 300 lbs. I need the room. Most vehicles feel like you are trapped in a sardine can. This is truly a great car. I really love it.

I'm always nervous when purchasing anything greater than $500. I literally walked in again and walked out with a brand new 2018 Jeep Cherokee which had great rebates! Everyone was very professional and friendly from the manager, to sales, finance, and closing with the paperwork. Christopher Roberson was great! He took the time to explain everything to me bout the suv. I highly recommend anyone to visit heritage in Owings mills. Thank you for a wonderful experience!

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

I previously made a negative rating, however I would like to give an update. After dealing with the dealership a little more, they have paid for the repairs on my 2013 Focus ST. Thank You. They stand behind the vehicles they sell and that is impressive.

I needed a vehicle big enough to carry a lot of large drums. I can fit a 29" Yamaha tympani with room to spare, that's good. One negative, there is no aux port (headphone jack). Also the SYNC does not actually sync with all bluetooth devices.

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

Diane helped us get our flat tire fix quick without an appointment. The service was fast and friendly. Thank you to the Towson team and Diane for your kindness.

NEVER HAD A FORD BEFORE, JUST GOT APPROVED FOR ONE AT CAR DEPOT. A LOT OF SPACE FOR MY KIDS AND DRIVES SMOOTH. IM EXCITED FOR THIS NEW CAR

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

Very solid car. We love everything about it. We've had it for about a week, and are looking forward to having it for years. We had a 2008 Edge for over 10 years, and had no troubles with it. Looking forward to the same with this.

This is the best car I ever owned. So much room. Made taking long trips a pleasure. When it was stolen the only thing I could do after I quit crying was to go out and buy a brand new one! I keep telling people, go test drive one and you will be sold!

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

I went into Easterns in Laurel, MD to purchase a 2018 Chevrolet Camaro. Jared Davis was my salesman and he was absolutely AMAZING! The process was super fast... Jared had excellent customer service, extremely knowledgeable on the vehicle and a great attitude!!! Jared made me feel like I knew him for years! I would definitely recommend this dealership as well as Jared Davis for your salesman. Great experience! Outstanding customer service! Wonderful environment! Almost forgot, the price was very reasonable

The 2019 Ford Flex is very roomy. Got mine with the vist roof . It is awesome! Should keep the grand-kids from getting car sick because it just opens up the whole vehicle, even the third row. It has so many really neat gadgets. the fact that it parks itself is my favorite. The Flex really handles nice & the safety features are wonderful. Alerts you if you are getting too close to the vehicle in front of you. It is the most comfortable vehicle I ever owned.

1. You fit my "6" into your service line quickly, even though I didn't have an appointment. 2. The amount of time from turning the car over to you and your turning it back to me was absolutely reasonable. 3. Everything that needed to be done was done, done right. 4. You were very kind to me and understanding of the little problem I brought you. 5. And, who could forget, you washed my car! Much appreciated!

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

Ernie and Bill at Heritage Honda are AMAZING!! Cannot speak highly enough about them and our experience in purchasing our 2018 Honda Pilot. My husband showed up with our 2 year old Son (of course just planning to look at cars) and right off the bat got a wonderful vibe when he walked in the door. (He had been to 3 other surrounding Honda dealerships and let's just say did not have as good as a vibe or experience!). They were extremely patient as our son kept interrupting and needed to be entertained and Ernie even put the picture he "drew" on his wall that had other kid's pictures as well. My husband is a straight to business kind of guy and they did just that- answering all questions and more, giving insider's information and not pushing the sale at all. Adam was also great and not pushy going over finance and the different warranties, gave us insider's information as well! It honestly didn't feel like we were in a car dealership as we were so comfortable talking with everyone. Even though the dealership is a little ways from where we live, we both agree we had such a good experience as a whole that we will be making the drive if/when we need anything done to the car. The next day our Son was still saying "Ernie at the car place" : )

Roomy and comfortable plus several great features that make this car great for family and long trips. We own a 2014 and love the car, just looking for a newer model and fewer miles on it.

To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

We went to Sport Honda in the afternoon on February 6 to inquire about buying our 2014 leased CRV. The salesman we met was TJ Troutman. TJ also helped us to consider leasing a 2017 Accord 4D EX. With great assistance from TJ we walked out of Sport Honda in the evening with a new 2017 leased Honda Accord. We are very happy with the performance of the Accord. We would like to let you know that TJ was largely responsible convincing us to get the Accord. He certainly is one of the best salesman we ever dealt with. When it is time to lease again in three years we will be very happy if TJ is there to help us. And when we have questions, TJ is right there to help us. We will certainly recommend friends to look at Sport Honda and especially go to TJ to provide them with excellent assistance in looking at the right car for them.

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

Great "mom" vehicle. Lots of room for kids and groceries. Even oldest kid drove loved the way it handled. Nice style and comfortable interior! !!!