Matt Reid treated us very well, had car waiting for us, gassed up, and ready to test drive. He was very personable and easy to work with. The used Focus we purchased had a burned out tail light above the rear window and it was fixed without question. Very pleased.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
This was THE BEST car buying experience either of us has ever had. Our salesman Butch was super great and so pleasant to talk to. No high pressure selling or blowing smoke, just straight up facts and no game playing. Kim did our loan paperwork and was totally awesome too. We felt like we got an exceptional deal on the car we wanted, and got a great trade in value on our old car. We would definitely recommend this dealership to family and friends!!!
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Schmidt Ford had the truck I was looking for. Sales person was Matt Reid he had it ready for a test drive when I got to the dealership. When I purchased the truck Matt answered all questions that I had and explained everything about the truck. Working with Matt was a pleasure and a good experience. He is an asset to Schmidt Ford.
Nice car for a single "old" lady, which I am.
by Travellinggranny from Bothell, WA
January 2, 2019
This car handles well on the road and I get excellent mileage. Travel quite a bit and take lady passengers with me all of the time. They are comfortable and feel safe.
Matt Reid and Schmidt Ford Salem make the differen
by Josh Agne from saint louis missouri
January 2, 2014
From the first email to the dealer to me signing papers my experience was excellent. I am from St.louis Missouri and I had never even heard of Salem Illinois so I was slightly hesitant to deal with someone out of town. However my mind was eased when I received an almost immediate response from Matt Reid of Schmidt Ford. He was very honest and forthright with details regarding the vehicle I was interested in. I couldn't afford to make more than one trip so all the details of the sale were has he out before I arrived which made it easy for to make the trip. When I got there the dealership was small but clean and professional. Matt Reid was waiting for me with the truck ready to test drive and a big smile. I was really nervous because I had only seen pictures and you never know what was hiding. As soon as I laid eyes on the truck I was overwhelmed with relief and excitement. I test drove it and it ran great! I went to sign papers and j was relieved at how quick and simple schmidt ford was set up to operate. Having my sales person also be the finance person was awesome it saved the extra time and wait and I was already comfortable with Matt and trusted him. Everything with deal was perfect and I will look there first for future purchases! To top it all off Matt called me on Monday after the purx base to make sure I was enjoying the truck and that I was still happy with it. That's pretty cool considering I didn't drop a ton of money there. Even the small people are a big deal at schmidt ford Salem!
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
I had always been a Chrysler person but after dealing with Matt Reid I am now a Ford person. He helped answer all my questions in a very friendly and professional manner. He did so well that not only did we buy a new Ford Fiesta for our business but I got my wife a new Ford Fusion. Great job Matt, keep up the good work.
Manual 5 speed is good Auto trans Bad
by WETCAT from Aurora, OREGON
December 29, 2018
I have a 5 speed manual and a 6 speed automatic. The manual trans is better but needs a 6th gear. Automatic nothing but problems. Both are comfortable and handle great. Get the manual if you can find one and can drive it.
We went to Schmidt Ford because our friend Jimmy Halfacre works there. Our sales person was Matt Reid. He was very friendly and easy to work with. Was having trouble deciding which vehicle I wanted, but Matt answered every question I had for him and once I decided which one I wanted, he made it easy for us. Wonderful experience.... Love the car!!!
Reliable car with a few tweeks
by Ambertorrey95 from Southbridge, ma
December 19, 2018
I honestly do love this car a lot. It drives nice and smooth, the only issue is having to keep replacing the same part in the transmission that fails, otherwise it’s a great car to own.
Very nice looking slick car quiet on the freeway drive in the hand out really nice save a lot of gas very all-around good car I would recommend it I should've bought one a while back
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