Went in to purchase a 2019 Explorer Platinum and dealt with salesman Stan Grzebinski. He was great to deal with and we never felt the usual headache, pressured sales or any type of ???numbers game??? that unfortunately seems to be present when buying a new car (as a side note, we had just left another Ford dealership in the Louisville area, earlier that afternoon, which employed those type of tactics. So needless to say, they lost a sale). Stan was a great salesman to deal with as well as manager Manny Rodriguez and finance employee Gary West. The wife loves her new 2019 Ford Explorer Platinum. Thanks you Tri-County Ford!
2018 Ford Focus SEL Review
Beautiful car
by Kamela207 from Lancaster PA
May 7, 2019
5
Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5714 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 Ford Focus SEL Review
My first new car and I love it!
by G-ma from Mableton, Georgia
May 2, 2019
5
I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5714 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2018 Ford Focus SE Review
Very awesome vehicle
by GregggJHoeck from Antioch, IL
April 28, 2019
5
This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.
it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service
The lease on our 2016 F-150 was nearing its expiration. We happened to stop by The dealership one evening, just to look over the new 2018s. Our salesman, Bruce Walker, happened to be there and even though they were getting ready to close, he took time to let us know Ford had just came out with a new early termination program, and that we might qualify for it. He contacted us the next day to confirm we qualified. Although Jim O???Neal Ford didn???t have a truck on their lot in the color and with all the options we wanted, Bruce helped us locate one at a dealership in Tennessee. He contacted that dealer and arranged for it to be brought to Jim O???Neal for us. All within just a few days time, we were able to take delivery of our new truck! That kind of customer service is what keeps us (and all our family) coming back to Jim O???Neal year after year! Our 2018 F-150 is the third vehicle sold to us by Bruce Walker. Jim O???Neal Ford and their sales personnel, including the finance department (Brian), are focused on providing the best customer experience possible. We always recommend Jim O???Neal to anyone looking for a new or used vehicle.
2018 Ford Focus SEL Review
Not a bad ride
by KDC1 from Kdc
April 25, 2019
4
This is a good vehicle aside from the eco boosr engine. I do not like that when someone pulls out in front of you the engine shuts off when you hit the brake.
The best dealership in Kentucky and Southern Indiana for both new and used cars and the service department is excellent.
2018 Ford Focus Titanium Review
Better then expected
by KepMN from Rochester, MN
April 24, 2019
4
I purchased this vehicle with 250 miles on it. Wasn't sure what to expect because of average reviews. The vehicle now has over 8000 miles on it. I live in a northern climate. Over the summer the mpg was just under 40 mpg city/highway. During the winter it dropped to just over 34 mpg. So needless to say I am very happy with the mpg. It has a 4 cylinder engine but with the get up and go it has youd never know it was a 4. No problem merging onto the freeway at all. People complain about the leg space in the back seat. If you are awkwardly tall like 6 ft it might be an issue but I think there is plenty of room. I love the comfort of the front heated seats and the beautiful handling of the car. All controls are easy to reach. The heated steering wheel is nice also. Heated outside mirror etc. Great car for the money.
After having issues with my current vehicle, my husband and I decided to shop for a newer dependable vehicle. We went to Ray's Ford because we wanted to shop local and we love our small town. Charlie Reesor definitely knew exactly what we wanted and put us in a great new car! We are forever thankful to Charlie and the staff at Ray's for helping us with our purchase.
2018 Ford Focus SE Review
So Far, I'm in Love With My New Car!
by Karen from Cookeville, TN
April 13, 2019
5
I didn't have a lot of money to spend on a car, so I was looking for something that was reliable and affordable. I also wanted something with low mileage and that got good gas mileage. I wasn't totally happy with the color as I'm not a red/orangish person, but it's growing on me. It drives unbelievably well, and I'm really impressed with the gas mileage. It rides very smoothly. All the high tech computer stuff makes me a little nervous as my other car was just a basic car (2004), but I'll get used to it once I figure it all out. The interior design is great, but I gave it a four as there isn't much leg room in the back seat, so probably not a car if you're going to have passengers a lot. (I don't.) I think, though, that this is going to be a great car for me.
Visited Jim O'neal Ford on the week of September 26th, 2018. I saw a used Jeep Wrangler on the lot and inquired about it. I was met by Jason Jones who was very polite, friendly and in general, an excellent conversationalist. He listened to my needs as a customer, as well as developed a relationship with me and discussed my passions in my life. Ultimately, my preferred financing route fell through, but Jason was persistent about me submitting an application through their network of financing companies. Given that I am self employed as a start-up beard balm company, The Gentleman Swine, I agreed. After a bit of waiting, my application was approved by two different lenders. I feel that Jim O'neal Ford and its employees truly CARE about local, small businesses and go the EXTRA MILE for those individuals when they need a helping hand the most. I HIGHLY recommend this dealership for your automobile needs, regardless of if it is a Ford or another vehicle on their used car lot. Robert Coomes
2018 Ford Focus SE Review
Nice car for the price
by Damooboy from Kansas City, MO
April 2, 2019
5
For being an SE model, this car has a decent amount of amenities. Heated seats and steering wheel, cargo management, Sync, steering wheel A/V and phone control, etc, it has plenty of features.
Gets very good gas mileage, ample room for people and cargo, I am very pleased with my purchase.
We found additional vehicles that are close to your year range.
My buying experience was so amazing with Montgomery Chevrolet! I could find my 2018 Camaro at 100s of other dealerships but after visiting a few i just didnt trust or feel confident in buying until i was referred to David Glotzbach at this dealership. He knows every detail when it comes to what, how, who, etc., to get the deal done!
2017 Ford Focus SEL Review
Absolutely the most reliable car I've ever owned!!
by Shell_ Marie from Punxsutawney, Pa.
April 22, 2019
5
Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!
The fellas in the Service Dept do a great job of customer service!! They seem to go out of their way to make it easy to get repairs and maintenance done on our '05 Odyssey.
2016 Ford Focus Titanium Review
Best gas saver car I own
by Itachi from San Antonio, tx
April 26, 2019
5
The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice
Me and my husband went to check a new 2018 Jeep Cherokee Trailhawk at Louisville Chrysler and we were really impressed with the professionalism and efficiency???s of everyone there. We got a very good deal and the whole process took less then 2 hours. It was very good and impressive! Totally recommend them! And the car also, gorgeous, powerful and extremely comfortable. Great car!
2016 Ford Focus SE Review
I love this car
by Darrell from WORCESTER
April 22, 2019
5
This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.
Above & Beyond 100%!!Geno,service mgr,is the best!
by Tammie Hinkle from Hampton Cove, AL
December 3, 2018
4.4 (48 reviews)
All dealerships sell the same cars, which one you choose should be based on a level of service & Jeff Wyler has top notch service from top notch people!!!
Friday evening, day one of our vacation(with 5 kids, 6hrs from home), 5:45pm our sliding door of our 2015 NV gets stuck open. All service depts are closed, no service dept will answer the phone...great!
Jeff Wyler & Geno in service to the rescue! We got ahold of the sales mgr at Jeff Wyler, Geno(service manager)called us back within minutes, they arranged to have the car towed, give us a loaner(they are not a loaner dealership, however since enterprise was now closed & this was an emergency situation, the GM authorized a loaner vehicle-large enough for all of us to fit!!), Geno even stayed late so he could open the doors to put the car in the garage upon arrival since our door was now stuck open(which took over 90min from making the arrangement, remember, they closed 30min before our first call to them, they stayed HOURS late to help us since we were on vacation!)
These people are amazing!!! I would not hesitate to come back to buy our next vehicle, 6hrs isnt too far :-)
2016 Ford Focus SE Review
Great car very very reliable
by Fordfocus fan from Denver, Colorado
April 17, 2019
5
I bought my Ford Focus se flex fuel in 2016. I bought this vehicle as a rideshare vehicle. I drive this car 24/7 almost, pretty much non stop. Current mileage is 139,000 miles, still rides nice and mpg is 31.0. 90,000 miles the clutch in the 6 speed auto trans and even outside of the warranty Ford still replace it for free. I have only had to replace a upper oxygen sensor, evap tube/valve. Iam very happy that the focus has been this reliable. Iam sure with the mileage iam about due for a alternator or a water pump but that is normal, I love this car and its a testament of a rideshare driver who puts 500 miles a day in all traffic conditions that the Focus is a great vehicle and very reliable. Ford guy for life.
I just bought this car it's fuel efficient and smooth ride makes it a great car also very comfortable plus very good looks and has plenty of get up and go
I contacted them about a couple of cars. They responded quickly with all the pertinent information. They called to make sure I had everything I needed, were friendly, and not pushy.
2016 Ford Focus SE Review
Great little car but...
by mmarie from Springfield, mO
April 2, 2019
4
Love the car but noticed it misses a bit right after I bought it. Later learned there was a recall on the fuel system and a lot of people have complained the recall "fix" didn't fix it. I would probably not buy this car again in the future. Research to make sure this issue isn't on the year you are considering.
Chris, Tod, and Kenny at the Dixie hwy location did an incredible job helping me find a vehicle and made the process easy for me. The entire experience was great. They had a car running for me when I got there, shook my hand and were eager to earn my business. I brought four family members with me and they made sure everyone was comfortable and they listened to what everyone had to say. They offered me more than anyone else for my trade, went to bat for me on my interest rate, and they were reasonable about negotiating the sell price. The entire process was quick and done the way it is supposed to be done. They were respectful and I feel great about buying from this dealership. I will definitely be purchasing another vehicle from them when it's time and I would refer anyone to them. The staff and company have integrity and I feel great about my decision to buy from them. Oh and I LOVE my new to me Acura :) I have been searching for a car for a month, I've met a lot of nasty salesman that tried to lie right to my face and left a bad taste in my mouth. Tod, Chris and Kenny really impressed me and my family- that's not easy to do. Thank you so much guys!!
2017 Ford Focus S Review
Excellent salesperson car.
by sales guy from South Jersey
March 23, 2019
5
I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2016 Ford Focus SE Review
Great Fun
by 2FabsLeft from Cottonwood AZ
March 6, 2019
5
I own a 2005 Mustang and an 03 Ranger. I needed economy and reliability for most of my transportation. I rented many compacts when traveling east, I liked the Focus but didn't care for the automatic tranny. All the competitors were the same. Auto tranny just not comfortable. Test drove a used 2016 Focus with 5 speed... PERFECT! I bought it that day, love it, love it. Proud addition to my Ford Family! 38-40 mpg hiway...Now you're talking!!
Great job I was shopping for a chrysler town and country .and found my self on there Web site and found what I was looking for and they were verry helpful my salesperson was Kenny James he was great because I am an out of towner and about 3 1/2 hours away from them and Kenny even brought the van to a closer location that was easier for me to get to and to pickup my van because I new nothing about the Louisville area good job Kenny James
2017 Ford Focus SEL Review
THE MOST RELIABLE CAR I'VE OWNED
by Berenice from Los Angeles, CA
March 19, 2019
5
I own the Ford Focus SEL 2017 hatchback Ruby Red. I love how smooth it runs. Good on Gas. Sporty look and rims are nice. Everyone likes it. The interior is good looking. Specially the LED lights in the interior and you can change them to any color it has that option! The trunk space is pretty good, also what I like is that I can put the seats down and have lots of room in the back. That's what makes it better of a hatchback than a regular car trunk space. Bluetooth is on point. Also the app called FordPass is amazing you can know anything about your car.
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