Used 2018 Ford Focus for Sale in Scottsdale, AZ

Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!

I didn't have a lot of money to spend on a car, so I was looking for something that was reliable and affordable. I also wanted something with low mileage and that got good gas mileage. I wasn't totally happy with the color as I'm not a red/orangish person, but it's growing on me. It drives unbelievably well, and I'm really impressed with the gas mileage. It rides very smoothly. All the high tech computer stuff makes me a little nervous as my other car was just a basic car (2004), but I'll get used to it once I figure it all out. The interior design is great, but I gave it a four as there isn't much leg room in the back seat, so probably not a car if you're going to have passengers a lot. (I don't.) I think, though, that this is going to be a great car for me.

Charles Bain is exemplary employee that represents the service department at Camleback Kia. This is the 2nd time I've worked with him servicing my 2016 Sorento and each time he is absolutely the best to work with, kind and prompt. I literally have no worries when I leave my car there now because I know he'll make sure it's taken care of, that all my concerns are addressed in great detail even before the work is completed. He always calls me to let me know what's going on and follows through on a promise. This is what you should expect from a marketplace exchange with a business as a wary consumer but the fact that not only does he deliver as he should as expected of his employer, but he makes me feel comfortable knowing he's "got this" that I'm not coming back to things I didn't agree to that have been added without my consent, my car is cleaner than when I brought it each time, walks me to the car to make sure I approve of the work, just an overall above an beyond experience. I remind him now how much sincerely appreciate his help and knew when it was time to service my SUV this time around again that I picked the time that HE was available. I live in Peoria, minuets from Peoria KIA, and I'd rather come to Phoenix which is near my work just to work with Charles Bain.... Long story even longer, I needed the basic service to my SUV. Oil change and I requested a tire rotation but I also was coming in because the power seat wasn't working. When I came back he told me I didn't need the rotation yet and didn't do it to save me some cash - He could have just done it regardless but his integrity kept him honest. I appreciate that. Also the seat fuse just went out so it was no charge and all I did get done was the oil and a engine filter. I haven't worked with anyone else at Camelback Kia so hopefully they're all like Charles BUT in any case management needs to start looking at Charles as the role model for the standard on how consumers are treated.

I love the fact that I am able to raise the seat so that I can see over the steering wheel. The backup camera is a new feature for me and I am loving it. My radio on my old car was broke and now I have one that works. I'm really loving my new car.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Love it but cant beleive has no cd player but has sirus and backup camera. Still purchased car. Ford I thought every car came at least with a single cd player lol

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

nice comfort for the price nice color good on gas dependable good for at least 300,000 miles. comparable to any foreign vehicle being sold in todays market.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

So far so good, I got this car last week so I’m still babying it. Time will tell of it’s reliability, but so far I am very impressed. The car has subtle exterior styling which hopefully will be updated with next years model. Interior, this car has it all (titanium trim), I would definitely recommend this car to friends and family.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Great commuter/college student car. lots of features for the price! Hatchback makes it more versatile. Ford has a nice attractive vehicle for a reasonable price!

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

I love this car. It is very reliable and efficient. Its more spacious than I expected and it handles well for all of the traveling I do

Great people, the sales process is easy to understand. They kept me feeling informed and comfortable through the entire purchase experience.

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service

Suzie F. did an awesome job helping me get my truck fixed with a great turn around time. I always go to her whenever I need service done on my F-150!

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

Very easy car buying process. Love my new car and can't wait to drive it around so everyone can see. Thank you to the whole team!

I purchased this vehicle with 250 miles on it. Wasn't sure what to expect because of average reviews. The vehicle now has over 8000 miles on it. I live in a northern climate. Over the summer the mpg was just under 40 mpg city/highway. During the winter it dropped to just over 34 mpg. So needless to say I am very happy with the mpg. It has a 4 cylinder engine but with the get up and go it has youd never know it was a 4. No problem merging onto the freeway at all. People complain about the leg space in the back seat. If you are awkwardly tall like 6 ft it might be an issue but I think there is plenty of room. I love the comfort of the front heated seats and the beautiful handling of the car. All controls are easy to reach. The heated steering wheel is nice also. Heated outside mirror etc. Great car for the money.

I went in to check it one of their advertised trucks from cars.Com. The salesman was very helpful in showing me different vehicles. Very friendly, reasonably knowledgeable and no pressure sales tactics applied.

Perfect car for me - Retired! Great gas mileage, easy to get in and out of, easy to park, love the backup camera. The USB ports and the phone charger are very easily accessible. I love this hatchback!

Thank. You to Adrian, in. Sales , David in Finance, & Josh, for making me feel So welcomed Here. After experiencing terrible Customer. Service at the Honda Dealership in Gilbert , I took a chance with You here. & I left a Happy Customer with my NewHonda . Thanks again Adrian. For Programming Everthing up for me from apple play to the different settings. In the car I truly recommend everyone to go to Honda of. Superstition🤗

This car meet all my expectations runs good and the comfort while you driving is great. This is my first car because I always had submitted but now my wife and I love this Ford focus.

I've been going to this dealership for years and the service has been great. Here are excerpts from a letter I wrote recently about my service advisor, Blake Stebbins: Blake consistently keeps me up to date on that status of my vehicle when it is in for service. Blake has also always managed to squeeze me into his schedule, even when I have called for an appointment on short notice. When my vehicle was in the shop for its major 75,000 mile service not long ago, Blake had your technicians review everything on the checklist for that service but reported that most of it was unnecessary due to the condition of my vehicle. I had expected to spend $500 on that service, and ended up paying less than $100. Having gotten to know Blake over the years, this display of integrity wasn’t surprising, but that doesn’t make it any less impressive. Honestly, I didn’t think there was anything more Blake could do to improve on the level of service he already provides. It turns out I was wrong. Last week I brought my Pathfinder in for an oil change. Blake noticed that my vehicle was less than 1,000 miles from the end of the warranty on its CVT (I had no idea) and checked to see if it had thrown any codes. It had indeed. Further investigation revealed that extensive repairs to the CVT were needed. I don’t see the cost of the warranty work on my invoice, but I believe Blake said it was in the neighborhood of $3,700. I’m not sure what I would have done if this had been found after my warranty had expired. By being so thorough, Blake saved me a tremendous headache, not to mention the financial stress that would have been associated with this repair. Blake’s customer service reflects very well on your dealership. Thank you for having him on your staff, and please, don’t let him get away.

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

CarMax is much smoother than any other car buying experience you will ever find. Their salesman Matthew Johnson is a great guy. He was very patient and helped me find the perfect car after I spent months researching. He really knew what he was doing and gave me a wonderful experience. I would recommend CarMax to anyone!

I like the car it has what i need is fun to drive handles great great heater great gas milege Tall people can fit in

We bought my daughter's 2016 Honda Civic from Arrowhead back in Nov 2015 and had a great experience. Unfortunately the air conditioner quit working in July 2018 (not the car's fault, teenage driver :(. Of course a vehicle without working air conditioning in Phoenix during the summer is unusable. We took the car back to Arrowhead and worked with Steve Bullock through the entire process. Steve kept the lines of communication open advising us step by step through the repair process which took less than two days only because of some unforeseen additional issues with the AC system. I have a mechanical background and do most of my own maintenance on my vehicles, so I know some of the shady stuff service/repair shops can pull to pad the bill, I can assure you that Arrowhead does not operate like that. Steve was honest and up front with me and I really appreciated that. I now am a customer for life on both the sales AND service side at Arrowhead. Thank you Steve! - Tim Timmons

Car meets all of our needs! Great on gas mileage! Great color easy stop and go! Love that feature stop at lights turn off break release and go!

As a 54 year old woman, I have purchased many vehicles in my life. All but two have been Hondas. I have been Honda loyal since 1980. I say all this to make the point that I have experienced the car-buying process many times, including several at different Honda dealerships. The car-buying experience is something I have learned to dread. While I loved the cars that I have bought, I truly HATED the process. Seriously, who actually ENJOYS the stress of buying a car?? I learned that it was an awful process!! However, Arrowhead Honda of Arizona recently changed my point of view. I bought a 2016 CR-V SE last week from Arrowhead Honda. Thanks to Brian Alexander (my sales rep) at Arrowhead Honda, I actually enjoyed the experience! I was truly amazed. Who in their right mind enjoys this, right?? Wow! I was accustomed to the process taking the better part of a day (or more). With Brian's help, my Arrowhead experience took only about two hours, start to finish, from walking onto the lot and driving away with my new CR-V. I got a car that I love at an excellent price, an above average trade-in value, and everyone there at Arrowhead treated me like I was the only customer they had. Are you looking to buy a Honda? Go to Arrowhead. Even better, go online to Arrowhead and make Brian Alexander your online sales rep. He'll treat you like gold!!

For being an SE model, this car has a decent amount of amenities. Heated seats and steering wheel, cargo management, Sync, steering wheel A/V and phone control, etc, it has plenty of features. Gets very good gas mileage, ample room for people and cargo, I am very pleased with my purchase.

Took care of our noise problem and found that vehicle needed aligned and took care of that.

This is a good vehicle aside from the eco boosr engine. I do not like that when someone pulls out in front of you the engine shuts off when you hit the brake.

Surprise Ford has a beautiful showroom and the customer service section is light, bright and clean. Brent gave me his business card after ordering the part that I needed. He called when the part came in and Wendy helped set up my appointment. Both Brent and Wendy did an excellent job and they know how to deliver high quality customer service! I won't go to any other dealership because Surprise Ford has earned my business and I know they will take great care of my car.

First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.

I appreciated the service departments handling of my new F 150's first service. They were friendly, informative and professional.

Car is amazing and lots of standard features. Really nicer than my 2006 focus. Drives like a dream and is really quiet. White gold is amazing