Was searching for a used car in a specific color AND in a size not made now. Online found what we wanted and advertised in great condition. Absolutely as advertised. Mike M. was honest and fair. We live at quite a distance and he volunteered to meet us halfway. We chose to make the drive with title in hand. Closed the deal favorably and drove the "new" car home shortly later. Pleasant dealings with Mr. Eicher, the owner, and Mike. Had to purchase a front plate bracket from the local Buick dealer and the workers were amazed at the condition of the car. Highly recommend Moser Motor Sales!
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Ryan was very friendly and helpful. He listened to and accommodated our needs. He took the time to find the best vehicle for our family. He made sure we had the best price and value for our money. We were very impressed with how throughly he knew the inventory. We would definitely recommend to our friends and family!
Wow! What a great experience!!! We worked with Mike Pocci, Ryan Keebler, & business manager Mike Everson... and they were a fantastic team! They were respectful and did not pressure us in any way. They helped answer all of our questions (even when I still did not understand remote keyless start after the 2nd explanation, lol!). They were knowledgeable, shopped around to get us the best rate, and were extremely genuine. We will definitely return to buy vehicles with this stellar team!
I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
Mike Pocci did a great job showing me all the features of my vehicle. His customer service was top notch and he was able to juggle multiple customers on a very busy day. He was low pressure and really easy to work with.
Wow I had gone to another dealership and got treat so wrong. Found this dealer and amazing Matt treated us so well and they made what I could afford worked. Plus side free car washes. Would recommend 100%.
Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
by Josh brinkman & Jay leonard from FORT WAYNE
July 14, 2018
First off when I small talk about looking at other cars the owner Jay Leonard amazed me by complimenting the other dealership that I was speaking of. Secondly they accommodated me to the T I had test drove a car and decided I didn't like it they brought me another car to my job to switch it out to continue test-driving I ended up buying that truck the next day and they even dealt with my dad for a few hours LOL thanks Josh Brinkman and Jay Leonard and everyone else there that helped us I love my Equinox
Jeremy Owens really made my car buying experience easy. He was professional, honest, he listened and was understanding of all my needs/wants and concerns. When I buy my next car, I will for sure contact Jeremy first.
Matt Wilson was the internet manager who helped me with my pricing excellent guy to work with really looks out for you superb customer service Dave forres was just as equally helpful going over the car and helping me with paperwork and everything else this company I would highly recommend it made me turn into a Ford believer once again I would go to Bob Thomas Ford every time highly recommend them for a car
Jeremy,Derrick,and Josh were very professional and courteous to work with. They had the car ready for us to test drive and made the buying process go smoothly and quickly. Very nice, trustworthy people. Thanks guys!!
Great, friendly staff. Everyone was polite, helpfull. Terrific price on the car I wanted. Service area was so clean. They really made the customer comfortable.
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