Used Ford Focus for Sale in Concord, NH

John was very helpful at getting my son financing for his first (new to him ) car-he was very candid and went over and above to help him secure financing and insurance. so refreshing to deal with honesty when buying a car! he clearly explained the options, the costs and cut numerous hours off of what tends to be a lengthy and annoying process. will definitely go there again.

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

My girlfriend and I have really poor credit but she needed a reliable car for school and just in general. We found the exact car she wanted on priceauto2.com, sent in a loan app, and 6 days later we drove off the lot with it! Low monthly payments and they don’t destroy you with interest which was super shocking to me. 10/10 recommend they made it all so easy

got the SE model with the 5 speed tranny, handles great, great acceleration , comfortable on the long haul, gets up to 40 mpg highway, 33 around town, only drawback is trunk space but it fits golf clubs, suitcase and full size cooler.

This is the ONLY place to buy a car!! These guys are honest and that is impossible to find these days. I put down a $800 deposit and when the credit union cut the check for the full amount and didnt discount the money I put down, nobody noticed at first. I was already driving my new car, signed sealed and delivered when I got a call from Amati auto that there was a mistake and they returned $800 to my credit card!! I would never have known if they decided to keep it; but they didn't! Tell me what other dealer would do that? NONE!!! Thank you so much for a great buying experience! For being honest people. And thank you Pat for making it easy and fun! I will be buying cars from there for the rest of my life!!

This car met all my needs, never had a light come on, plenty of interior room, runs great, no mechanical issues guaranteed to pass inspection

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

Car meets all of our needs! Great on gas mileage! Great color easy stop and go! Love that feature stop at lights turn off break release and go!

I took my mother's car in for maintenance and have never been treated so professional and courteous as I was by Shane. He explained everything and was helpful through the entire transaction. I'd highly recommend going here and asking for him to help you.

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

It's all about trust and good communication. Matt scored high at both with me. Straight and easy process. Full disclosure. Very good set-up also since I can attest for the back-end of the shop (repairs D&L). Again, very impressed with all of the folks there.

I purchased this vehicle with 250 miles on it. Wasn't sure what to expect because of average reviews. The vehicle now has over 8000 miles on it. I live in a northern climate. Over the summer the mpg was just under 40 mpg city/highway. During the winter it dropped to just over 34 mpg. So needless to say I am very happy with the mpg. It has a 4 cylinder engine but with the get up and go it has youd never know it was a 4. No problem merging onto the freeway at all. People complain about the leg space in the back seat. If you are awkwardly tall like 6 ft it might be an issue but I think there is plenty of room. I love the comfort of the front heated seats and the beautiful handling of the car. All controls are easy to reach. The heated steering wheel is nice also. Heated outside mirror etc. Great car for the money.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

Auto Fair Ford is awesome great service nice people all service done right

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

I was highly impressed with all the hard work and effort lead sales associate Rob, the finance manager Sean & the rest of the staff worked to make sure I was going to be happy with my purchase of a vehicle. I had no idea when I went into the dealership for a certified pre-owned vehicle that I would actually qualify for a new car! Because of my total lack of credit, they had to work even harder than usual to get me into a vehicle. So, while it did take a few days, they worked a miracle saving me $5,000 in interest compared to the pre-owned car I originally went in to purchase! $5,000!! They made it happen! When I came in to finalize paperwork, after getting out of work, they all stayed after close. Rob even came in on his day off to help ensure that the process went smoothly! Thank you all again so much! I'm absolutely loving my new Focus ST!!

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

Thank you so much! Being a retired disabled veteran I appreciated Your prompt response once I went online it prompted me to choose you . Tammie responded within me being online within 30 min. Out of the dozen dealers you were the ones who responded .Your online inventory which was huge was a fast help in the buying process . When I arrived ,Timothy Sewall whom I met for the first time made me very comfortable. I knew what I wanted and Tim MADE it possible. Thank you!!! I have been a "gm" man since high school but now am a FORD TRUCK man!!! Tim was a great help introducing me to the team especially service dept contact Jerome . Your company works together to make the process unbelievably smooth. Eric Morrill SSG , USA (RET)

This car is a very reliable car, with good acceleration and good brakes. It includes cruise control and a backup camera. It is very cheap for its quality.

I had been dreading buying a new work truck for myself and put off the purchase for almost a year. Spending the better part of a day shopping, test driving, and filling out paper work to buy a work truck was not very high on my to do list. Tim Sewall, Sales & Leasing Consultant made the experience painless and had me in a new F150 in a little more than three hours...INCLUDING the two test drives! I knew what I wanted, Tim listened and quickly found the right truck for me. Thanks Tim for listening and AutoFair Ford for having the truck inventory onsite to meet my needs and expectations.

I own the Ford Focus SEL 2017 hatchback Ruby Red. I love how smooth it runs. Good on Gas. Sporty look and rims are nice. Everyone likes it. The interior is good looking. Specially the LED lights in the interior and you can change them to any color it has that option! The trunk space is pretty good, also what I like is that I can put the seats down and have lots of room in the back. That's what makes it better of a hatchback than a regular car trunk space. Bluetooth is on point. Also the app called FordPass is amazing you can know anything about your car.

I wanted to share an experience that I have had with a purchase. This was several years ago. I was in the market for a used car. I am someone that absolutely hates the car buying game. We all have been there "let me talk to my manager and see what I can do"! I did not want to have that happen again. I was shopping around online and came across a dealership in Belmont. I found a car that I wanted to check out. I went down and talked to Ross. Told him that I found a vehicle that he had that I was interested in. After talking for a bit it was going to be at the top of what I wanted for a monthly payment. He suggested another vehicle that was less of a monthly payment and a year newer. I was really thinking " Who does this"? Usually it is trying to get you into buying something more expensive. I took it out for a drive and purchased it. I got a call after all the paperwork was ready and he told me that the payment was lower then expected. Then and there I was really impressed! I over the years have recommended people to check them out and have purchased 3 vehicles from them in total. My latest is a 2013 Mitsubishi. If you are looking for an unexpectedly low pressure great car buying experience please check Ross out. I can not say enough how amazing every experience was that I have had. He is the first car dealer that I have ever recommended. I wish more dealers would do business like this they could learn a lot!

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

Great no nonsense service. Geoff Cunningham made the process of buy my 2012 F150 easy and complete. Thanks

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

Purchased a 2016 Ford Escape Titanium. I worked with Anthony in Sales. Called and spoke with him and setup an appt to meet with him the next day. He was extremely knowledgeable and so easy to work with. He answered all of my questions and made the whole process more enjoyable. All of the staff was friendly and very helpful. We didn't feel pressured into buying anything (vehicle, warranty, etc.) and no one was aggressive or pushy like the other dealerships we had been to. It was a great transaction right down to the financing. Found a great rate and at a fair price. Love my new car. You guys really are the "Best"!!!

This car has been nothing but reliable and road worthy. Brand new brakes and tires as well as semi-synthetic oil changes recently done. Air and Cabin filter changed first week of April. Car is ready to go to a new owner.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a good vehicle aside from the eco boosr engine. I do not like that when someone pulls out in front of you the engine shuts off when you hit the brake.

Sporty and safe... even my kids think it's cool! I'm very happy with my new car. I am glad I got a car that was leased for only 3 years. Great value, low mileage and such a great overall value!

The car is comfortable for everyone in my family. It has enough room in the back for my kids to sit and not be squished. Its really good on gas.